Feedback - Chat and Messaging (Chat)
New postShare feedback or ideas to improve the Zendesk Chat or Message products, vote on ideas you like, and hear from other users.
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Product Feedback Post Template Pinned0 votes 1 comment
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Product feedback guidelines & how to write a good feedback post Pinned0 votes 0 comments
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Using a custom form to add fields to the web widget0 votes 1 comment
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possibility to start a new chat conversation in our bot23 votes 30 comments
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Chat widget alignment on different pages0 votes 0 comments
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Some very critical improvements you guys have to include1 vote 0 comments
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Better displaying of self-serve content0 votes 0 comments
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Have department field assign on reconnect0 votes 0 comments
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Messaging within Zendesk Help Center doesn't recognize Signed in Users0 votes 0 comments
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Ability for admins to logout agents46 votes 66 comments
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Ability to copy and backup bot flows and steps.5 votes 5 comments
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메시징 채널에 처음부터 다시 시작하기 기능 넣어주세요0 votes 1 comment
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Chat triggers & tags for measuring effectiveness0 votes 0 comments
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Messaging Widget Customisations0 votes 0 comments
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Setting for Admin to Control Notification Settings about Missed Chats0 votes 0 comments
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No IPs available in Chat23 votes 27 comments
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dynamic content in Flow Builder11 votes 6 comments
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CSAT prompt Images and text in Messaging/Chat should be editable0 votes 2 comments
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Add "Back" step in "Flow Builder"34 votes 39 comments
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The bot cannot find articles from other brands in Flow Builder.0 votes 3 comments
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Please Fix the Workflow for Turning on Chat for Agents3 votes 7 comments
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Answer Bot / Messaging - Insert Custom Links24 votes 20 comments
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Bring back Email Support in addition to Help Bot0 votes 2 comments
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Chat - Broadcast routing limited to Agents by Group.1 vote 2 comments
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Management Ability to Switch status in chat1 vote 1 comment