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Feedback - Chat and Messaging (Chat)
Share your feedback, ideas and experiences related to the use of chat and messaging (Chat).
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406546444794 states 'As of the moment, there is no native way to simulate multiple chats at once, but we understand your...
Posted Sep 02, 2021 · Michael Mulligan
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We integrated chat through zendesk support. When a customer is on mobile on our website, then clicks the chat button the...
Posted Sep 09, 2021 · Kai
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Hello. We have been using Zendesk Chat since 2016. However, we have found that using the script on our website penalizes...
Posted Sep 08, 2021 · Thierry V
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Hello, Can you please make it available to view previous chats of customers in the history section? When I want to view...
Posted Sep 10, 2021 · Aslı Günay
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chat assignment timestamp
Answered
where can I see chat assignment timestamp
Posted Sep 02, 2021 · Harper
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Hi everyone! Our team has operating hours set till 8 pm but our agents are scheduled to work until 8:30 pm so that they ...
Posted Sep 08, 2021 · Edmond Dang
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Situation: We have both Support/Chat Agents and End Users who are used to being able to send multiline requests or parag...
Posted Aug 27, 2021 · Krista Zaloudek
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