Recent searches
No recent searches
Feedback - Chat and Messaging (Chat)
Share your feedback, ideas and experiences related to the use of chat and messaging (Chat).
Show all
Sort by recent activity
Each new agent needs to manually change their notification settings in their profile, otherwise they are bombared with n...
Posted Nov 20, 2021 · Bobby Brown
2
Followers
1
Vote
2
Comments
Feature Request Summary: Add a step to the flow builder where CSAT questionnaires can be triggered. Description/Use ...
Posted Nov 12, 2021 · 小林正左子
3
Followers
4
Votes
1
Comment
We run 2 websites on different languages: Dutch and German. Therefore we would like to change the tagline of our agents,...
Posted Oct 20, 2021 · Tim Broere
2
Followers
0
Votes
1
Comment
It would be great if the chat widget opened automatically on the page, as well as, if you could control the size.
Posted Jul 06, 2021 · Jacob Harper
2
Followers
1
Vote
1
Comment
I need a way to hide or drag the chat bubble because it is hiding something behind it. How can I get the user to do thi...
Posted Nov 29, 2021 · Exposure Events
2
Followers
1
Vote
3
Comments
Dans le cas où les agents qui traitent les appels entrants sont les mêmes que ceux qui traitent les chats : Lorsque les...
Posted Nov 25, 2021 · Valérie
2
Followers
0
Votes
1
Comment
Occasionally, I will open a ticket a customer has replied to, type a whole reply, then notice the submit button is graye...
Posted Nov 24, 2021 · Daniel Sitze
4
Followers
0
Votes
4
Comments
Post Title: Chat on Mobile - Sticky Chat Widget Feature Request Summary: Sticky Chat Widget regardless of website pag...
Posted Nov 22, 2021 · Jah Tan
2
Followers
1
Vote
1
Comment
I was advised by an agent to report the following feedback, and feature update request. We don't get a 'user has gone ...
Posted Nov 16, 2021 · Rina
2
Followers
0
Votes
1
Comment
I was advised by Josh to put my question here. It would be excellent to have the freedom in the Chat settings on browser...
Posted Nov 12, 2021 · Rina
2
Followers
0
Votes
1
Comment