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Feedback - Chat and Messaging (Chat)
Share your feedback, ideas and experiences related to the use of chat and messaging (Chat).
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If you have previously exported a chat transcript and then do another later the original email address from the previous...
Posted May 19, 2021 · Karen Hayes
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We currently use the web widget for chat in our application. We are looking at options to make the chat widget draggable...
Posted Aug 26, 2020 · Vikas Shivananjappa
2
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We have spoken to Zendesk Support who has confirmed it is not currently possible to create a Chat trigger to tag a chat ...
Posted May 25, 2021 · Kerry Charlton
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I'd like to be able to find chats based off the chat ID string. This is a unique value that is gathered in the ticket, ...
Posted Jun 29, 2021 · CJ Johnson
3
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Suggestion - Chat partage d'écran
Not Planned
Bonjour Il serait intéressant de pouvoir partager et prendre la main lors d'une discussion CHAT. Pour un service clien...
Posted Jun 02, 2021 · Ludoscape Klein
3
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We would like to be able to hide certain "arms" from the flow builder's decision tree as long as those are not meant to ...
Posted Mar 17, 2021 · Constantin Grosse
3
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Hello, Tokens are created on Zendesk accountwide which creates Cyber security issues whenever we want to integrate any ...
Posted Jun 17, 2021 · Eski Admin Hesabı
2
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Preciso criar um gatilho de notificação no chat que envie uma mensagem ao cliente quando houver 60 segundos de inativida...
Posted Jul 08, 2021 · Gabriela Carneiro
2
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Esta funcionalidade tornaria o envio de artigos via link mais amigável para o usuário. Invés de: https://support.zendes...
Posted Jun 04, 2021 · Caio Alexandre da Silva
4
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I would love to see a text to chat feature built in to Zopim in the future so that a visitor could text chat through the...
Posted Sep 07, 2016 · John Leutermann
3
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