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Feedback - Community Forums (Gather)

Your place to share feedback on Zendesk Community Forums (Gather) with our product team.

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Hey everyone, The Zendesk Guide team is looking to start doing some additional research around our Communities feature....

Posted Aug 31, 2018 · Oscar Junker

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This is one tiny thing that drives me bonkers, and maybe there's a way around it, but I can't figure it out...We occasio...

Posted Dec 07, 2017 · Pulse

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I would like to support a customer by the community forum and not only via a private ticket. Private ticket is visible o...

Posted May 18, 2017 · Stefano

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Good morning!  I love how easy it is to link to an article when creating a new article in the Guide. Everyone on our te...

Posted Jul 01, 2020 · Maggie St.Clair

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To facilitate our need to have an overall "Community" block on our Help Center side that dives into several different ty...

Posted Oct 24, 2019 · Jeremy Robinson

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We are looking to build a genuine 'community' space - not just a modified Support environment.  This means we are lookin...

Posted Nov 21, 2017 · Paul Clark

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It would be good to have the same structure for the community as we have currently for the knowledgebase. For example:  ...

Posted Aug 06, 2018 · Manish

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Our organization is set up to moderate all posts, however, I can see no easy way to notify the poster that "Hey your pos...

Posted Aug 17, 2020 · James Pellizzi

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Please provide a solution to identify posts that have been deleted. I suggest returning all posts with a deleted_at prop...

Posted Apr 23, 2021 · Developer

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When utilizing the User Segment's feature to allow only certain users access to certain topics, I expect that the mentio...

Posted Apr 23, 2021 · Mike Khirallah

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