Feedback - Reporting and analytics (Explore)
New postShare feedback or ideas to improve the Zendesk Explore product, vote on ideas you like, and hear from other users.
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Calculating First Update Time after ticket was re-assigned to another group24 votes 10 comments
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Clickable ticket links as default behaviour Completed24 votes 8 comments
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SLA Reporting at Agent level24 votes 15 comments
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Excel exported is not in the same format in Explore Completed22 votes 42 comments
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Integration with Tableau22 votes 21 comments
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Guide Dashboard - who has viewed my articles21 votes 11 comments
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Ability to easily report on Last Update by Assignee21 votes 6 comments
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Export Queries as a Table Completed20 votes 3 comments
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Let me re-assign dashboard ownership19 votes 10 comments
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Custom palettes for Queries/Dashboards19 votes 9 comments
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Report on When Tag Was Added to Ticket18 votes 10 comments
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Explore:Simplify the process of colorization of results18 votes 8 comments
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Reporting on Custom Statuses17 votes 5 comments
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Share dashboards without notification Completed17 votes 13 comments
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Add CC Attribute to Reporting17 votes 18 comments
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Explore Datasets17 votes 18 comments
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Reporting on 'Total online time' and 'Time available' metrics Planned17 votes 21 comments
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A better way to manage attributes and metrics16 votes 6 comments
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Show article category in reporting Completed16 votes 21 comments
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Limitations for Messaging reporting in Agent workspace Planned15 votes 22 comments
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Make resizable length of legend box in queries15 votes 9 comments
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Feature request: Ability to schedule a single report from a dashboard which contains reports across multiple tabs. Planned15 votes 10 comments
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Explore User Group Filtering15 votes 4 comments
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Connecting external data sources to Explore14 votes 7 comments
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Explore query updates don't auto-populate back to the dashboard14 votes 9 comments
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Explore color conditional formatting is only in Table format :(14 votes 6 comments
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Would like to have Page Visits/Views included in Explore14 votes 1 comment
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Report on guide users segments13 votes 11 comments
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View abilities while someone else edits a query13 votes 5 comments
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Adjust Column Width Using Drag and Drop13 votes 10 comments