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Feedback - Reporting and analytics (Explore)
Share your feedback, ideas and experiences related to the use of reporting and analytics (Explore).
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I have created a View that lists certain Support tickets. I want to be able to create a report which shows the 'Intelli...
Posted Nov 21, 2024 · Stuart French
5
Followers
3
Votes
5
Comments
We have reports set up to display created ticket counts for different parameters as a column graph. For example tickets ...
Posted Jan 30, 2025 · Chris
1
Follower
2
Votes
1
Comment
Setting a filter default state
Completed
Something useful in GoodData/Insights was the ability to add filters to a dashboard and set the default selections of th...
Posted Apr 19, 2019 · Elizabeth Toy
35
Followers
42
Votes
26
Comments
Hello, I have a request regarding the report display in Explore. When opening multiple reports from the report list, it...
Posted Apr 20, 2023 · とうま
5
Followers
5
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3
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From my comment in this article: https://support.zendesk.com/hc/en-us/articles/360022183794?page=1#comment_360002497954 ...
Posted Jul 29, 2019 · Hillary Latham
42
Followers
45
Votes
17
Comments
I am trying to find a way to view what articles an organization is looking at in our help center. We are trying to deter...
Posted Apr 30, 2024 · Miguel Contreras
1
Follower
1
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1
Comment
Hi, When we need to use "Renamed set" in Explore in some of our reports it's not possible to pre-select values and to u...
Posted Apr 19, 2023 · Anastasia Kachanova
6
Followers
5
Votes
3
Comments
Hi Team, Unfortunately, currently Explore live reports cannot be edited, customized or created. It will be highly ben...
Posted Jul 03, 2024 · Georgi Tanchev
3
Followers
6
Votes
2
Comments
Zendesk Explore only allows you to schedule the sending of Dashboards, when we need to be able to send specific Queries ...
Posted Dec 19, 2019 · Ruth Nogueron
68
Followers
60
Votes
39
Comments
In both the out of the box, and custom built chat concurrency dashboards don't show a chat concurrency which makes sense...
Posted Mar 14, 2022 · Zach Burns
23
Followers
7
Votes
15
Comments