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Feedback - Reporting and analytics (Explore)
Share your feedback, ideas and experiences related to the use of reporting and analytics (Explore).
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We would love to understand how important it is for you and your company to be able to limit the ability to delete and e...
Posted Aug 05, 2024 · Patrycja Picha
3
Followers
0
Votes
2
Comments
Hello, Zendesk community! Now that we’ve released the new Explore dashboard builder, we've revised our plan and put toge...
Posted Oct 19, 2023 · Walter Bellante
64
Followers
-13
Votes
91
Comments
Welcome to the Product Feedback Topic for Zendesk's Reporting & Analytics (Explore)! No one knows our products better ...
Posted Sep 29, 2023 · Shawna James
2
Followers
0
Votes
0
Comments
We have launched a new feedback form for your product feedback and feature requests. This format is meant to help our PM...
Posted Sep 29, 2023 · Shawna James
2
Followers
1
Vote
0
Comments
In the legacy Explore dashboard, when you select “Schedule” there is an option to customize the message that is sent wit...
Posted Feb 25, 2025 · Joseph Garcia
1
Follower
0
Votes
1
Comment
We've tried to replicate our dashboards on the new Dashboard Builder, but we're coming up against one specific blocker t...
Posted Feb 27, 2025 · D.Fitz
1
Follower
0
Votes
1
Comment
In the new beta dashboard builder, it is very easy to accidentally delete an entire dashboard because the button to dele...
Posted Oct 04, 2023 · Jordan Means
3
Followers
3
Votes
2
Comments
Found this is a limitation while trying to compare Agent metrics against global team metrics.While it is doable hardcodi...
Posted Apr 18, 2024 · Tiziano Di Rauso
2
Followers
4
Votes
2
Comments
Feature Request Summary: Zendesk Explore should have a way to see problem ticket IDs, the subject of problem tickets, ...
Posted Feb 27, 2023 · Kelley Ring
21
Followers
19
Votes
17
Comments
DATE_DIFF() Between 2 Custom Attributes
Not Planned
I recently tried to create a custom attribute that used the DATE_DIFF() function to get the time between 2 custom timest...
Posted Oct 20, 2021 · Joanna Kime
31
Followers
19
Votes
24
Comments