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Feedback - Reporting and analytics (Explore)

Share your feedback, ideas and experiences related to the use of reporting and analytics (Explore).

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Please give a quick overview of your product feature request or feedback and note who in your org is affected by this is...

Posted May 20, 2024 · Sam

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Hi Team,   All our internal and customer reporting is run monthly for the full range of the previous month. We also cond...

Posted Feb 20, 2025 · Melanie Hobman

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Hello,    Currently, when an end-user submits a form via the Help Center Page - ticket will be created in Support with t...

Posted Feb 21, 2025 · Atanas Tomov

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Hi there,   We have a number of client accessible articles that are outdated, and need updating.   I would like to be ab...

Posted Feb 20, 2025 · Gail Day

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Zendesk offers the option to display Device information for users that open a chat. This information can be useful in a ...

Posted Feb 25, 2025 · ivan.genchev

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As the title says. The drill in function that I am accustomed to using, in the “legacy” dashboard builder, works a bit d...

Posted Feb 25, 2025 · Stephen McGirr

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Dear Zendesk Team, when I edit queries/ reports within the dashboard and then click save the query doesn't automaticall...

Posted Jun 02, 2022 · Csenge Orban

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Feature Request Summary:  I would like to be able to see data related to triggers, macros, and automations in Explore.  ...

Posted Mar 18, 2022 · CJ Johnson

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I would like the ability to create a query using metrics from two different datasets. For example, creating a query for ...

Posted Sep 25, 2020 · Ryan Boyer

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Nos relatório do explore possibilitar colocar um "i" nos campos, pra que quando o usuário passar o cursor do mouse apare...

Posted Feb 14, 2025 · Ana Beatriz Nicolete

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