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Feedback - Reporting and analytics (Explore)

Share your feedback, ideas and experiences related to the use of reporting and analytics (Explore).

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Please give a quick overview of your product feature request or feedback and note who in your org is affected by this is...

Posted Jan 28, 2025 · Martin Sasse

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Hi,   I recently configured Zendesk's New CAST Survey launch, however we can't see the customer's reaction because there...

Posted Jan 28, 2025 · Forever New Admin

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I want to preface that if there are methods to accomplish what I'm talking about, they aren't clearly documented anywher...

Posted Jan 29, 2025 · Sam

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We have reports set up to display created ticket counts for different parameters as a column graph. For example tickets ...

Posted Jan 30, 2025 · Chris

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Something useful in GoodData/Insights was the ability to add filters to a dashboard and set the default selections of th...

Posted Apr 19, 2019 · Elizabeth Toy

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Hello, I have a request regarding the report display in Explore. When opening multiple reports from the report list, it...

Posted Apr 20, 2023 · とうま

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From my comment in this article: https://support.zendesk.com/hc/en-us/articles/360022183794?page=1#comment_360002497954 ...

Posted Jul 29, 2019 · Hillary Latham

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I am trying to find a way to view what articles an organization is looking at in our help center. We are trying to deter...

Posted Apr 30, 2024 · Miguel Contreras

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Hi, When we need to use "Renamed set" in Explore in some of our reports it's not possible to pre-select values and to u...

Posted Apr 19, 2023 · Anastasia Kachanova

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Hi Team,    Unfortunately, currently Explore live reports cannot be edited, customized or created. It will be highly ben...

Posted Jul 03, 2024 · Georgi Tanchev

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