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Feedback - Ticketing system (Support)
Share your feedback, ideas and experiences related to the use of our ticketing system (Support).
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Feature Request Summary: We require tickets that have been updated by customers to notify our agents in increments of ...
Posted Aug 25, 2021 · Nathan Anderson
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Hi Team Can we look at increasing the ticket conditions to set Views? Some basic options like Requested date , Solved D...
Posted Aug 19, 2021 · NIkita Kadri
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Hi, I would like to know if it is possible to restart all counters and data. I used the account to make tests and i wa...
Posted May 21, 2021 · Daniel Castro
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Bonjour, Nous avons changé notre nomenclature de tags et souhaiterions pouvoir renommer certains tags de manière rétroa...
Posted Aug 17, 2021 · Lizzie Jais
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Hi , about API created users ,how can we add admin's name to CC list when sending invitation email to end user. Or some ...
Posted Aug 20, 2021 · Meri Aydinyan
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Hi,I would like to be able to also search by ticket number when using the Print Ticket History app.For the moment, it al...
Posted Aug 27, 2021 · Sergiu Boboc
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It would be very useful if the side conversations could also be printed when printing tickets. Since we have to print ma...
Posted Aug 31, 2021 · José Mejia
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I need to be able to edit the subject and description field for one custom form that I am using for Spanish-speaking use...
Posted Oct 06, 2021 · Tom Dawson
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Hi all, My name is Phil Grove and I am a Product Manager here at Zendesk. I look after Admin Center and I wanted to let...
Posted Aug 23, 2021 · Phil Grove
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Hello, When uploading a large attachment in a side conversation, there is no indication that the file is uploading . Th...
Posted Aug 26, 2021 · Daniella Gotsi
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