Recent searches
No recent searches
Feedback - Ticketing system (Support)
Share your feedback, ideas and experiences related to the use of our ticketing system (Support).
Show all
Sort by recent activity
Zendesk Support provides the ability to restrict customers from adding attachments, or to enable all attachments: https...
Posted May 31, 2019 · Zac Garcia
78
Followers
47
Votes
63
Comments
We found that the ticket summary is accurate. To facilitate data analysis later, we hope that when a ticket is closed, t...
Posted Mar 06, 2025 · Pan Pan
0
Followers
0
Votes
0
Comments
Many of our tickets come from B2B and third-party platforms. For third party channels the risk is to merge two separate ...
Posted Mar 06, 2025 · Pan Pan
0
Followers
0
Votes
0
Comments
Hello, When using the conditional fields app to condition the new multi select field, it does not condition the field, ...
Posted Dec 19, 2017 · Socorro Fernandez
52
Followers
17
Votes
37
Comments
I have spoken to your Support Team who have advised me to create this post to get some attention to the bug our users ar...
Posted May 29, 2024 · Mitchell Lewsey
5
Followers
1
Vote
10
Comments
Allow admins to delete satisfaction ratings
Not Planned
Admins should have the ability to delete csat scores that are deemed invalid or do not reflect the quality of support pr...
Posted Mar 16, 2021 · Brianne Hansen
61
Followers
36
Votes
59
Comments
Dynamic Content Search Bar
Planned
At Cambly, we continuously need to edit the macro contents that are linked to DC. However, it is extremely hard to ...
Posted Sep 27, 2021 · سعيدة | Saeeda
34
Followers
29
Votes
23
Comments
Hello, we have a new and very restrictive password policy (enforced by reglementation). Now, our passwords must be of ...
Posted Mar 05, 2025 · Nicolas Leboeuf
1
Follower
0
Votes
1
Comment
Right now, tickets created from Talk voicemails do not have the First Reply Time SLA target applied because they lack an...
Posted Dec 30, 2020 · Tom Metz
34
Followers
20
Votes
27
Comments
Actualmente solo se puede tener 1 condición para mostrar un campo de formularios, se debería poder tener mas de una cond...
Posted Feb 03, 2025 · Melany Caceres
2
Followers
0
Votes
2
Comments