Recent searches
No recent searches
Feedback - Ticketing system (Support)
Share your feedback, ideas and experiences related to the use of our ticketing system (Support).
Show all
Sort by recent activity
It would be nice to have the ability to filter team members and only show which users are actually using a license. Curr...
Posted Nov 18, 2022 · Dario Va
8
Followers
4
Votes
4
Comments
Please give a quick overview of your product feature request or feedback and note who in your org is affected by this is...
Posted Jul 11, 2024 · Hannah Lucid
5
Followers
5
Votes
5
Comments
Hi, We got a Zendesk system that have multiple Brans with different companies. One Company is using SSO and it require...
Posted Feb 13, 2025 · Alvin Ronnie Caballero
2
Followers
0
Votes
9
Comments
Hey all, We've recently switched over to the new CSAT experience in Zendesk but have noticed that our agents are no long...
Posted Oct 18, 2024 · Chris Nugent
20
Followers
38
Votes
16
Comments
We'd love to be able to target tickets that have an attachment. This would streamline internal workflows by removing unc...
Posted Jun 28, 2018 · Neil Skilton
51
Followers
50
Votes
37
Comments
Reference URL:https://support.zendesk.com/hc/en-us/articles/5369977909786 As noted in the above article, it is good ...
Posted Mar 09, 2023 · 泉川
3
Followers
0
Votes
1
Comment
Overview of your product feature request or feedback and note who in your org is affected by this issue [ex. agents, adm...
Posted Oct 10, 2023 · Sydney Neubauer
36
Followers
19
Votes
26
Comments
When initiating an outbound text to a customer, their response to that message opens up a new ticket, as opposed to stay...
Posted Feb 20, 2025 · Matt
1
Follower
0
Votes
1
Comment
I have a feature request to increase the 10,000 character count limit for the End users Allowlist and Blocklist.We simpl...
Posted Feb 20, 2025 · Sascha Lütje-Gabain
1
Follower
0
Votes
1
Comment
I use Zendesk custom objects to clone SFDC custom objects. In SFDC, two objects have a hierarchy. I would like to replic...
Posted Feb 21, 2025 · John Witt
1
Follower
0
Votes
1
Comment