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Feedback - Ticketing system (Support)
Share your feedback, ideas and experiences related to the use of our ticketing system (Support).
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Hi, Hope who ever picks this up has access to the support tickets. This post is made to follow up after this ticket: h...
Posted Jun 28, 2021 · Óskar Ómarsson
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Zendesk only allows a given email to send 20 emails in an hour, then suspends the next 20, then throws out any further e...
Posted Jun 24, 2021 · CJ Johnson
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検索結果一覧で氏名とメールアドレス以外のフィールドが表示されるようにしたい ____ English translation added by Zendesk Community Team via Google Translate: I...
Posted Jun 29, 2021 · 洋一 安部
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Hi There, As a Zendesk user, It would be awesome if I could Integrate Phone.com into my Zendesk account to create call...
Posted Jun 22, 2021 · Jake Partee
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Hello, Our company use Okta to connect with zendesk. When this feature is activated, it disable automatically the poss...
Posted Jun 28, 2021 · Dimitri Lacombe
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I think it would be very helpful in the backend of trigger creations for users if the history of a ticket also listed wh...
Posted Jun 25, 2021 · Dakota
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Hot Key for Delete from within ticket list view AND detailed ticket view. Follow with an "are you sure" message which c...
Posted Jul 05, 2021 · Jim Johnson
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When creating a ticket and adding a requester, the sorting is not intuitive at all. We would like the requester list to...
Posted Jun 23, 2021 · Kristjan Hjartarson
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For one type of request, the tickets have a lot of content and are not displayed in full. Indeed, we have to click on "....
Posted Jul 01, 2021 · [Asthenis]
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When a sender hits the sender limits (https://support.zendesk.com/hc/en-us/articles/218137678-About-mail-loops-and-Zende...
Posted Jun 24, 2021 · CJ Johnson
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