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Feedback - Ticketing system (Support)
Share your feedback, ideas and experiences related to the use of our ticketing system (Support).
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Zendesk is committed to continuously improving our ticket sharing functionality and we’d like your feedback to help guid...
Posted Dec 04, 2024 · Chaitali Pathak
5
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1
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7
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Dear Customers, We are excited to launch our latest version of the updated product tray! For ease of collecting fee...
Posted Jan 17, 2025 · Shawna James
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3
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Hello Zendesk Community! As a Product Manager at Zendesk, I’m pleased to inform you that we're actively exploring new w...
Posted Nov 21, 2023 · Mo Rizvi
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16
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Welcome to the Product Feedback Topic for Zendesk's Ticketing System (Support)! No one knows our products better than ...
Posted Sep 29, 2023 · Shawna James
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We have launched a new feedback form for your product feedback and feature requests. This format is meant to help our PM...
Posted Sep 29, 2023 · Shawna James
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11
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Sharing some feedback (that at least one of my colleagues has agreed with when I asked her for help): The “save as New” ...
Posted Mar 07, 2025 · Lara George
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As we have customers where we need to have specific location of product and other needed information serve the customer ...
Posted Mar 07, 2025 · Nicolai R.
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Description: We propose the addition of advanced task and checklist management features within Zendesk to streamline our...
Posted Mar 06, 2025 · Scott Tynan
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We found that the ticket summary is accurate. To facilitate data analysis later, we hope that when a ticket is closed, t...
Posted Mar 06, 2025 · Pan Pan
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Hi all, We occasionally have issues with our organization/user mapping due to us using the Salesforce integration. In s...
Posted Oct 04, 2023 · Alastair Adams (US)
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5
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2
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