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Feedback - Ticketing system (Support)
Share your feedback, ideas and experiences related to the use of our ticketing system (Support).
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Hi, Hope who ever picks this up has access to the support tickets. This post is made to follow up after this ticket: h...
Posted Jun 28, 2021 · Óskar Ómarsson
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5
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Zendesk only allows a given email to send 20 emails in an hour, then suspends the next 20, then throws out any further e...
Posted Jun 24, 2021 · CJ Johnson
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Hi There, As a Zendesk user, It would be awesome if I could Integrate Phone.com into my Zendesk account to create call...
Posted Jun 22, 2021 · Jake Partee
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2
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現在カスタムチケットフィールドを「お問い合わせフォーム」としてカスタマイズして使用しているのですが、サポートリクエストフォーム内にリンクを挿入して使用できるようにしてほしいです。意図としては、チケットフィールドにてテキストの入力欄を作成して...
Posted Jun 21, 2021 · CoinTrade Support aI
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Hello, It would be a great functionality if when internal notes are updated on the child ticket, this is reflected in t...
Posted May 12, 2021 · Daphne Camilleri
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I think it would be very helpful in the backend of trigger creations for users if the history of a ticket also listed wh...
Posted Jun 25, 2021 · Dakota
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When creating a ticket and adding a requester, the sorting is not intuitive at all. We would like the requester list to...
Posted Jun 23, 2021 · Kristjan Hjartarson
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1
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APı's are used for sharing data with other applications and 3rd parties. Projects worldwide are genarally depends on out...
Posted Jun 17, 2021 · Eski Admin Hesabı
1
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リクエスタのメールアドレスを表示できるようにしてほしい。 背景：情報共有のために利用しておりますが、メールアドレスを共有する必要があるため工数がかかっている
Posted Jun 18, 2021 · Chiaki Hasegawa
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When a sender hits the sender limits (https://support.zendesk.com/hc/en-us/articles/218137678-About-mail-loops-and-Zende...
Posted Jun 24, 2021 · CJ Johnson
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2
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