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Feedback - Ticketing system (Support)
Share your feedback, ideas and experiences related to the use of our ticketing system (Support).
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It would be great to have a drop-down option within the main search to select the priority of tickets to look at. At the...
Posted Jul 08, 2021 · Rina
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検索結果一覧で氏名とメールアドレス以外のフィールドが表示されるようにしたい ____ English translation added by Zendesk Community Team via Google Translate: I...
Posted Jun 29, 2021 · 洋一 安部
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It would be helpful if an organization's tag is automatically added to all users in that org. Context: We want to filte...
Posted Jul 07, 2021 · Kulsum Kankodi
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Hello, Our company use Okta to connect with zendesk. When this feature is activated, it disable automatically the poss...
Posted Jun 28, 2021 · Dimitri Lacombe
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Feature Request Summary: Zendesk should create a custom field type that is a "User Lookup", that could work from eithe...
Posted Jul 15, 2021 · Sam
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Hot Key for Delete from within ticket list view AND detailed ticket view. Follow with an "are you sure" message which c...
Posted Jul 05, 2021 · Jim Johnson
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For one type of request, the tickets have a lot of content and are not displayed in full. Indeed, we have to click on "....
Posted Jul 01, 2021 · [Asthenis]
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レポートを決まった時間にメールで自動送信することを考えているのですが、その際にメールに添付される形ではなく、メール本文中にレポートのグラフ(画像)を挿入した形で確認しやすくしたいです。 以上、よろしくお願いいたします。
Posted Jul 07, 2021 · SDC Admin
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You can select Shift and copy a continuous string or grouping of text in the comments section of a ticket, but we can no...
Posted Jul 08, 2021 · Robert Grummer
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We are migrating users from one instance of zendesk to another Zendesk as part of project of consolidation of Zendesk in...
Posted Jul 14, 2021 · Sanjay Singh
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