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Feedback - Ticketing system (Support)

Share your feedback, ideas and experiences related to the use of our ticketing system (Support).

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      Imagine such a scenario: I have a customer with his profile in Zendesk including the phone number 96612345678. This cust...

      Posted Oct 14, 2021 · Zendesk Admin

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      Popup before loading zendesk pages
      Sometimes we have general problems. And then we get a similar ticket from all our teachers. Is there a possibility to sh...

      Posted Oct 14, 2021 · Michiel De Pauw

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      Trigger: option to exclude acting agent
      Existing trigger emails a group of agents when an action is taken on a ticket. We would like an option to email "everyon...

      Posted Oct 14, 2021 · Sadie

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