Zendesk Suite Q&A
New postAsk questions about Zendesk Suite or share your expertise by answering questions.
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How do I alter column widths please? Answered10 votes 13 comments
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Create a Zendesk view with "mentions" Answered10 votes 14 comments
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WhatsApp/Messaging Agent Work Space Answered8 votes 10 comments
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Sending one email to two support addresses Answered7 votes 12 comments
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Live data filtering Answered7 votes 7 comments
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Help/App request: Article Feedback reporting from customers Answered6 votes 6 comments
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Article Helpful Feedback Answered6 votes 2 comments
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Run a macro from a trigger? Answered6 votes 6 comments
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Instagram Story Replies not logged as tickets Answered6 votes 5 comments
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Reply Time metrics after assigning to different group Answered6 votes 6 comments
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time zone allow automatic sync of the user profiles with their browser IP Answered5 votes 6 comments
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Customizing view of Incident tickets within Problem ticket Answered5 votes 9 comments
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Explore - Reporting CSAT by Date Survey Taken Answered5 votes 14 comments
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Some tickets don't show replies/updates immediately Answered4 votes 12 comments
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Ticket Form Improvement Answered4 votes 6 comments
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What's the best way to peer review an article? Answered4 votes 3 comments
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Audit Logs for Changes to Help Center/Guide/Gather Answered4 votes 5 comments
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Follower condition for trigger? Answered4 votes 3 comments
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Date visibility in Tickets view Answered4 votes 1 comment
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Images in Guide search results Answered3 votes 1 comment
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authenticated visitors for messaging not dispaly name and email? Answered3 votes 5 comments
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What Prevents Data From Appearing in a Query Answered3 votes 2 comments
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Agents unable to see when other agents are on a ticket. Answered3 votes 3 comments
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Table of contents? Answered3 votes 15 comments
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How do you contact support when your site is down? Answered3 votes 4 comments
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Can a zendesk article display iframe content? Answered3 votes 3 comments
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Agent missing chat, not getting assigned chat until every other agent is at their chat limit Answered3 votes 2 comments
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Return Article Title in 1 language, roll up of all Language views? Answered3 votes 7 comments
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How to view details of all public comments sent by an agent? Answered3 votes 3 comments
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Click link to start call in Zendesk Talk Answered3 votes 1 comment