Zendesk Suite Q&A
New postAsk questions about Zendesk Suite or share your expertise by answering questions.
-
Agent Status, Routing and Monitoring FAQ Pinned0 votes 0 comments
-
Cadê a garena0 votes 0 comments
-
Help With Customizing the new Request Page0 votes 3 comments
-
Bug when applying updater tag to query?0 votes 8 comments
-
Change outgoing notifications email channel based upon Form request?0 votes 3 comments
-
Change the location of the 'submit a request' button0 votes 1 comment
-
Does "Hours since closed" also catch un-closed tickets?0 votes 3 comments
-
New starter ticket automatically creates Active Directory account0 votes 0 comments
-
Trigger that send email if organization or user already has a ticket open0 votes 3 comments
-
Opening a hidden widget...1 vote 1 comment
-
How to filter by date/week a custom field is updated?0 votes 1 comment
-
Multiple organizations with SSO to the same Enterprise account Answered2 votes 2 comments
-
Azure AD Autoprovisioning stopped working0 votes 2 comments
-
Zendesk Explore | Removing Deleted Organisations From Filters0 votes 2 comments
-
Read only - Custom End User Fields0 votes 2 comments
-
Azure AD SSO XML error1 vote 2 comments
-
Pre-filling ticket forms doesn't work well with logged out users and SSO0 votes 0 comments
-
How to import the JIRA ID on Zendesk tickets?0 votes 11 comments
-
"Show more" CC's button not showing anything anymore2 votes 3 comments
-
Does updating a ticket from a trigger via API re-run triggers again?0 votes 3 comments
-
Tracking changes to satisfaction comments1 vote 2 comments
-
Outdated Articles1 vote 0 comments
-
Light Agents Pricing0 votes 3 comments
-
Issue with Answer Bot suggested articles1 vote 4 comments
-
Response time in SMS messages0 votes 0 comments
-
How do I add a toggle side navigation bar to an article? Answered0 votes 7 comments