Zendesk Suite Q&A
New postAsk questions about Zendesk Suite or share your expertise by answering questions.
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SLA based on group0 votes 1 comment
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Delete an account Answered1 vote 1 comment
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I want to know how to change the position of a checkbox Answered0 votes 15 comments
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Creating a profile that can't Add a Ticket / See the Add Ticket pane0 votes 1 comment
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Help Center: Submit Request section - some input boxes missing1 vote 1 comment
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Create a ticket for an organization without specific contact0 votes 1 comment
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First Reply Time based on Agent's Submitted0 votes 1 comment
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White label1 vote 8 comments
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Anyone know how to get the message-id for a bunch of tickets?0 votes 3 comments
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Suspended & Deleted Tickets Category, how to hide them Answered0 votes 1 comment
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一定時間内にエンドユーザーから一定数チケットが生成されたら障害として検知したい0 votes 0 comments
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Bot Flow Builder Management by APIs0 votes 1 comment
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Search Results Question Answered0 votes 1 comment
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Why do I have an X under my search bar? Answered0 votes 1 comment
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Why can't I increase my support team subscription?0 votes 3 comments
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How to exclude Community posts from Guide search results?0 votes 6 comments
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EXPLORE - impossible to update a query in a dashboard Answered0 votes 4 comments
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embedding procedure of Zendesk with website Answered0 votes 1 comment
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Best practices for discontinuing email as a support channel Answered0 votes 3 comments
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Ticket type in explore report is incorrect Answered0 votes 5 comments
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Cannot move a section to be a subsection of another section0 votes 4 comments
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Using Data from Webhooks in Custom Fields0 votes 3 comments
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Dynamic Content in Guide Search Placeholder0 votes 5 comments
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Webhook for Chat0 votes 0 comments
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Add Hubspot tracking code to Zendesk Guide0 votes 1 comment
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Is it possible to use Macros to trigger external events?0 votes 3 comments
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How do you handle group changes and solved tickets?0 votes 2 comments
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Z Bot Chat bot does not work for my account0 votes 1 comment