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Q&A - Tickets and email
Ask your questions, engage in discussion, and find solutions related to email, forms, fields, tags, and ticket statuses.
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Hi Everyone, Hope the community can provide some guidance here, because I am quite stuck and could really use some adv...
Posted Aug 06, 2024 · Paul Tarling
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Unable to login into Zendesk
Answered
I am unable to get into Zendesk, it seems like the account has been compromised. I am trying to change the password but ...
Posted Aug 10, 2024 · Krishna dubey
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Hi all, Not sure the topic is right, I need to create a custom field on ticket which shows the same number that comes ...
Posted Aug 09, 2024 · Leo Lenk
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I want to know how to get the meta data of Facebook comment when it create a ticket I want to know the comment ID / comm...
Posted Jul 30, 2024 · Abdelhameed Khaled
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2
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Hi all, Is it possible in Zendesk to create a specific ticket field where agents can see variable data which are automat...
Posted Jun 25, 2024 · Laura
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Hi all! (My first post here :) )Is there a button somewhere in a ticket or a hotkey that would allow me to consecutive...
Posted Jul 16, 2024 · Henrique Borges Garcia
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Hi. So I am having issues with pasting text (may it be templates or any kind of text) into the chat/email text editor, w...
Posted Jul 24, 2024 · Alex Jauch
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Hi! How can I add internal notes in bulk to a specific ticket list?
Posted Jul 13, 2023 · Sharon Bare
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To add multiple CCs at once
Answered
How to o add multiple CCs at once instead of seach/add cc 1-by-1 ?
Posted May 21, 2021 · Joanne Kow
7
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I am working for a company that has currently changed some account information for our ZenDesk account while I was on va...
Posted Feb 01, 2024 · Chris Dos Santos
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