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Developer - Zendesk SDKs

Engage with fellow developers and our dedicated Developer Support team, exchanging questions and insights about Support and Chat mobile SDKs.

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      Unity SDK - exception in FallbackToDefaultEnumConverter
      Hello!   I'm getting a runtime Exception in Zendesk.MessagingCore.RestClient.Converters.FallbackToDefaultEnumConverter C...

      Posted Dec 10, 2024 · Alexander Sorokin

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      Zendesk Messaging SDK multi-conversations unable to open existing chats
      We were trying to configure Zendesk Messaging in our React Native App for which we used the Zendesk SDK and a wrapper fo...

      Posted Nov 21, 2024 · Christian Scheumann

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      Unread messages count is not working correctly
      I'm using the Classic web widget and "RequestUi.buildRequestList" to show the user's requests.  Meanwhile, I'm using the...

      Posted Sep 25, 2024 · Shayan

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      Crashes related to Zendesk Messaging Mobile SDK
      We are seeing some early crashes related to Zendesk chat SDK both Android and iOS.Currently, we are using 2.13.0  ...

      Posted Sep 01, 2023 · Amp Pakorn

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      Ticket change events not working when use agent copilot
      I have used the Zendesk SDK to retrieve user data from the text editor, and it works well. However, when I use Agent Cop...

      Posted Nov 13, 2024 · Jigar Patel

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      Getting Proxy error: Invalid request
      Hi Team, I am encountering the error "Proxy error: Invalid request" when attempting to create a request to a third-part...

      Posted Mar 07, 2024 · Pavithra Selvaraj

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      How to use the formdata in the client request method?
      I making an API calls inside the SDK application with the Axios POST method and Formdata, you can in the below code. co...

      Posted Sep 04, 2023 · fahev dalebig

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      Zendesk chat disappears on page change - NextJS implementation
      I'm adding zendesk chat script to a NextJS 13 application. When the page change, the

      Posted Dec 29, 2023 · Fandy Tsui

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      ConnectivityManager$TooManyRequestsException
      Hello! We're receiving this crash report from Play Console:  java.lang.RuntimeException: Unable to resume activity {.....

      Posted Sep 06, 2023 · Rosalyn Blanco

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      ConnectivityObserver$observeNetworkState$1.invokeSuspend / SecurityException in Firebase Crashlytics
      Hi Zendesk Team,  I got this crash in the Firebase Crashlytics. Here are the details: SDK version: zendesk.messagin...

      Posted Sep 30, 2024 · Erik Gunawan

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