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Developer - Zendesk SDKs

Engage with fellow developers and our dedicated Developer Support team, exchanging questions and insights about Support and Chat mobile SDKs.

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      Issue with Back Arrow and New Conversation Button in Web Widget
      Hello Zen desk Support Team,   I have signed up on your website and created channels and web widgets. However, I am...

      Posted Aug 07, 2024 · Brijesh Darji

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      Merged by the System - Ticket Details
      Tickets are merged when a returning authenticated user opens a new messaging ticket. For reference: Authenticating end u...

      Posted Feb 24, 2024 · Jorge Ryan

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      Conversation Activity on messaging Android SDK
      We have integrated the Android messaging SDK in our app. We have added the Clickable Links delegate to customize handli...

      Posted Jul 20, 2021 · Vishakha Damle

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      Failed to get tickets message on Zendesk
      We are using mobile sdk for android and iOS. Some of our users, (approx 1200+), are not able to view their tickets on ou...

      Posted Aug 12, 2024 · Neha

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      Losing context of the Zendesk Window during OAuth due to Internal Redirection
      Hi,We are trying to do OAtuh on Zendesk using the below URL format, which we load in the new Popup window which ultimate...

      Posted Aug 09, 2024 · Kanishka Madhuni

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      Is it possible to apply custom buttons from SDK 5.2.0?
      Hi!   I have a question about Zendesk Support SDK 5.2.0 for Android. We are currently using Zendesk SDK 1.9.0.1   We are...

      Posted Jul 11, 2024 · Jaemoon Hwang

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      Method webWidget:on.open does not exist.
      Answered
      Although the messaging widget seems to work correctly, we get this error from many users in our error reports in Sentry....

      Posted Sep 13, 2022 · Vassilis Terzopoulos

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      Zendesk Messaging SDK got crashed after initializing the SDK successfully
      I'm using Zendesk Messaging SDK to implement chat function. I got the crash log from Firebase regarding the SDK as below...

      Posted Dec 06, 2023 · Cong Hd

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      `hideMessaging()` to hide chat in messaging SDK
      Our Android app has several events that require us to log out users and close all activities. E.g. when our  access toke...

      Posted Apr 29, 2024 · AntonMi

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      Error while running an application - SyntaxError: Unexpected end of JSON input
      Hi, I am getting following error. not sure what is happening. i can't get out of this error while running the applicatio...

      Posted Jul 09, 2024 · Swapnil Deshmukh

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