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Developer - Zendesk Apps Framework (ZAF)

Engage with fellow developers and our dedicated Developer Support team, exchanging questions and insights about the utilization and extension of Zendesk products through our apps framework.

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Hi, I'm sending a POST request in Node.js using client.request as shown below: However, the response status alternates b...

Posted Sep 27, 2024 · Charan Raj -- SnapOne IT

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Hi,   I've built a custom app that makes simple calls to the Zendesk API. I'm using the Zendesk API with a token instead...

Posted Oct 15, 2024 · Jorn

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My Zendesk support plugin integrates with a backend that uses AWS Load Balancer to route traffic to the most efficient t...

Posted Sep 27, 2024 · Support

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Hello,   Secure settings in the manifest will only be pasted into the code by ZD via a placeholder and only as the last ...

Posted Oct 07, 2024 · Sebastian

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Hello,   Till now I tried without success to make the App close a ticket in the GUI. I'm not speaking about the ticket s...

Posted Sep 11, 2024 · Sebastian

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curl https://{subdomain}.zendesk.com/api/v2/apps/{app_id}/public_key.pem -u {email}:{pass} I have app_id I can't unders...

Posted Nov 09, 2023 · Sergii Kliuchnyk

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Hi, I've come across a possible bug or at least been trapped in a feature I don't appear to be able to get out of. We ha...

Posted Sep 13, 2024 · Cheryl Lane

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Hello,   I tried, without success so far, to open a modal I can update the content in.   There is this example...

Posted Sep 11, 2024 · Sebastian

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I'm working on a ticket sidebar app that gets data from our self-hosted API endpoints.  Is there a way to verify that th...

Posted Sep 12, 2024 · Jared Fowkes

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I have an appllication running  on ticket_sidebar.  I am using Zaf client ("1.0.0-beta.47") I load and parse the ticket ...

Posted Sep 13, 2024 · Gokcem Gokce Kaplan

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