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Developer - Zendesk Apps Framework (ZAF)

Engage with fellow developers and our dedicated Developer Support team, exchanging questions and insights about the utilization and extension of Zendesk products through our apps framework.

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Hi, In modal.html, create a button. In the first function getData(), I can retrieve the sunshine object ID dynamically....

Posted Oct 14, 2021 · Jose Smith

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Hi! I'm building a simple app to navigate views via an app that drops down from the Top Bar. Similar to Quickie Plus (o...

Posted Nov 13, 2021 · Matthew Searle

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Hello! I'm using a basic tutorial from the site that looks like this: var client = ZAFClient.init();client.invoke('res...

Posted Aug 12, 2021 · Raven Agape

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Hello, I have some questions and would love to get some insights. How do you connect Zendesk with the rest of your tec...

Posted Apr 21, 2021 · Titilade Alabi

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Join us tomorrow, August 12th, at 11:00 am CST, as the Developer Community team shares the basics of the Zendesk Apps ...

Posted Aug 11, 2021 · Gabi Laing

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Hello, Zendesk developer team.I have a question, how can I create an application that runs periodically without entering...

Posted Sep 13, 2021 · David Berumen

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Hello everyone,I found the issue, that client.get('ticket.requester.groups') returns no groups until you open the ticket...

Posted Oct 12, 2021 · Andriy Pelykh

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We are developing a phone platform integration with zendesk sell. How can we pop up call summary modal to an agent afte...

Posted Nov 10, 2021 · Equipe Atende Simples

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I started with the app_scaffold repo and modified `src/templates/default.js` to render my simple list of hyperlinks. Whe...

Posted Nov 05, 2021 · Ryan Carpenter

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I have build a background app using ZAF, the purpose of which is to track changes in ticket field values and call an api...

Posted Oct 29, 2021 · Gayathry S

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