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Developer - Zendesk APIs

Engage with fellow developers and our dedicated Developer Support team, exchanging questions and insights about Zendesk APIs.

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      About read-only fields in the macro API
      The API documentation for macros says "There are no read-only fields".When I tried to create a macro with the Create API...

      Posted Jan 28, 2021 · 妹尾 登茂木

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      Calling API REST Certificate for <*****.zendesk.com> doesn't match any of the subject alternative names : [ssl385002.cloudflaressl.com, *.zdorigin.com, zdorigin.com]
      Hello, I try to call zendesk API to create a ticket from my webapp. From my computer I can call the API with curl cur...

      Posted Jan 20, 2021 · Sylvain Leray

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      For OAuth authentication do the rate limits apply to the zendesk account that makes the API calls or Zendesk account that owns the data?
      Answered
      For OAuth authentication a third party app needs a Zendesk account to get a client id.This third party app needs to mana...

      Posted Jan 14, 2021 · George Catalin

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      Is there any documentation around the Accounts API?
      Hello ! I was looking at the API for Zendesk Support and could find only the documentation about the "Account Settings"...

      Posted Jan 18, 2021 · Akanksh Narayana

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      Requests; neither user fields or custom Fields are working
      Answered
      Hi, We're having some issues getting custom_fields and user_fields working. We receive requests on our dashboard with w...

      Posted Jan 20, 2021 · Hannes Lidbeck

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      Expected behavior with SLA sideload on fetching multiple tickets
      I see in the documentation that currently sideloading SLA records to tickets is only supported for "single" ticket reque...

      Posted Jan 26, 2021 · mlosier

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      404 Error when using web widget
      We use web widget on our site vocabulary.com, however, each time we load a page using the widget we see a 404 error. Thi...

      Posted Feb 09, 2021 · Cody W

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      API that lists all possible field and operator conditions
      I am building an integration where a user will be shown a modal that allows them to create a trigger from a list of cond...

      Posted Jan 29, 2021 · Jason Frerich

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      Retrieving records from Ticket Metrics Table
      Hi I am trying to retrieve all records from the Ticket Metrics table. I am expecting around 85k records (Number of Ticke...

      Posted Feb 02, 2021 · Andrew Charlton

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      Sending data to external API - 404 Proxy Not Allowed
      Hello! So, I´m trying to POST information to an external API and I only receive 404 Proxy Not Allowed doesn´t matter wha...

      Posted Jan 14, 2021 · IZA

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