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Developer - Zendesk APIs

Engage with fellow developers and our dedicated Developer Support team, exchanging questions and insights about Zendesk APIs.

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      Redacting content in archived live chat channels
      Based on my understanding of the Zendesk documentation on redacting ticket content, it is not possible to redact archive...

      Posted Feb 11, 2025 · Daniel Gnägi

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      Download recording from inbound call
      I'm trying to download a recording using the API. Support provided this link for downloading the recording, but it looks...

      Posted Feb 11, 2025 · Ron Moore

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      Any way to make year in the footer dynamic?
      Any way to make current year in the footer dynamic? Ideally without using JavaScript. Something like this: {{date "" for...

      Posted Jan 28, 2025 · Arthur Badin

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      Zendesk Livechat returns unauthorised
      I generated a token for OAuth. Was trying this tutorial for live chat API using GraphQL but I'm getting Server 500 name:...

      Posted Jan 20, 2022 · Vaibhav K

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      Connecting Zendesk to Power BI - the results in the number of tickets returned via the app "Zendesk for Admins" show an important amount of missing items
      Hi,   My team and I are facing a major roadblock with the Zendesk app for Power BI (Zendesk for Admins -see attachment b...

      Posted Nov 08, 2022 · Michel Bwana

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      [Channel Framework] Push endpoint: fields array is not behaving as expected
      Hello everyone,We are WAX, a solution that offers brands the possibility to chat with their customers through WhatsApp, ...

      Posted Jan 28, 2025 · Yorick Jacquin

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      Is there any way to know 100% that a Notification has been sent to a requester?
      Hello everyone. Thanks for the help in advance.I am creating an internal tooling for my company where we can share a sen...

      Posted Jan 30, 2025 · Lucas Mattioli

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      Some uploads fail randomly using Help Center Attachments API
      Hi Everyone,  I'm using Zendesk Help Center Attachments API to add attachments to an article. However, some uploads...

      Posted Jan 28, 2025 · Divya Chauhan

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      Unintended modifications on imported tickets
      HiThese are bugs I see on the ticket import api, ref:https://developer.zendesk.com/api-reference/ticketing/tickets/ticke...

      Posted Apr 03, 2024 · Lars Ørnlo

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      Questions about Help Center API::Articles::Create Article
      Hello everyone, As you read the following, I am trying to create something in gas that will create articles in the Help ...

      Posted Jan 27, 2025 · KAZUYUKI NITANAI

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