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Developer - Zendesk APIs

Engage with fellow developers and our dedicated Developer Support team, exchanging questions and insights about Zendesk APIs.

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      JSON Issues with Webhooks
      I have been trying to overcome this issue for a day and cannot seem to find an appropriate way to make this work. I have...

      Posted Aug 02, 2021 · Greg Miller

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      No way to enable//disable talk license via api?
      I found this closed post with no answer regarding the ability to enable/disable talk licenses for agents via API.  I've ...

      Posted Aug 09, 2021 · TylerE Comfort

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      Request API - auto assign to user group
      Answered
      Our organisation has multiple warehouses. Our customers order via our website and app from a specific warehouse closest ...

      Posted Aug 06, 2021 · Needly Support

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      Live Chat API - Timestamps of Agents Joining and Leaving
      Answered
      Hi, I am trying to figure out when agents enter and leave a chat. We have customers who leave the chat open and come ba...

      Posted Oct 12, 2021 · Kelly-Anne Richardson

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      Link that opens on same page for letting a user sign on during a chat session
      Answered
      I would like to ask users to sign-in during a chat conversation, only if this is required for solving a support case. Si...

      Posted Mar 03, 2021 · Marius Wilhelmi

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      Chat session cannot be routed to chatbot agent using Conversation API updateAgentStatus
      Answered
      I currently implement a chatbot in our help center based on Google’s Dialogflow technology. This works already well, whe...

      Posted Jan 22, 2021 · Marius Wilhelmi

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      I want to add company to contact via API
      Hello there I am currently using API to create a contact in my zendesk accountbut I also want to assign a company to the...

      Posted Sep 17, 2021 · Palak Patel

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      Having trouble getting started using .net for API
      Hello, I am currently working on a project in .net that is connected to some other data sources the company I work for u...

      Posted Jul 02, 2021 · James Shields

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      Delete 2000 posts with the same subject (description)
      Due some testing, we had the unexpected effect of generating about 2000 tickets with the same subject line. Based on a ...

      Posted Sep 17, 2021 · Jim Johnson

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      Apps for Help Center API
      I'm looking to create an app to add surveys or questionnaires for users to answer.

      Posted Sep 20, 2021 · Nicholas Robinson

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