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Developer - Zendesk APIs

Engage with fellow developers and our dedicated Developer Support team, exchanging questions and insights about Zendesk APIs.

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      JSON Issues with Webhooks
      I have been trying to overcome this issue for a day and cannot seem to find an appropriate way to make this work. I have...

      Posted Aug 02, 2021 · Greg Miller

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      Send and receive messages via API (Answerbot included)
      Hi there! I'm trying to integrate my Zendesk chatbot (with Answerbot & FlowBuilder) and get via API / SDK all the answe...

      Posted Mar 30, 2021 · Alejandro Rayón

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      Live Chat API - Timestamps of Agents Joining and Leaving
      Answered
      Hi, I am trying to figure out when agents enter and leave a chat. We have customers who leave the chat open and come ba...

      Posted Oct 12, 2021 · Kelly-Anne Richardson

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      Via object reference
      This is a continuing discussion about the article Via object reference in the developer documentation.

      Posted Mar 26, 2021 · Zendesk Team

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      Link that opens on same page for letting a user sign on during a chat session
      Answered
      I would like to ask users to sign-in during a chat conversation, only if this is required for solving a support case. Si...

      Posted Mar 03, 2021 · Marius Wilhelmi

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      Chat session cannot be routed to chatbot agent using Conversation API updateAgentStatus
      Answered
      I currently implement a chatbot in our help center based on Google’s Dialogflow technology. This works already well, whe...

      Posted Jan 22, 2021 · Marius Wilhelmi

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      Making API requests on behalf of end users (Zendesk Support)
      This is a continuing discussion about the article Making API requests on behalf of end users (Zendesk Support) in the de...

      Posted Mar 26, 2021 · Zendesk Team

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      Having trouble getting started using .net for API
      Hello, I am currently working on a project in .net that is connected to some other data sources the company I work for u...

      Posted Jul 02, 2021 · James Shields

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      Getting started with profiles
      Answered
      This is a continuing discussion about the article Getting started with profiles in the developer documentation.

      Posted Mar 26, 2021 · Zendesk Team

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      Getting large data sets with the Zendesk API and Python
      This is a continuing discussion about the article Getting large data sets with the Zendesk API and Python in the develop...

      Posted Mar 26, 2021 · Zendesk Team

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