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Developer - Zendesk APIs

Engage with fellow developers and our dedicated Developer Support team, exchanging questions and insights about Zendesk APIs.

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Hi Everyone,  I'm using Zendesk Help Center Attachments API to add attachments to an article. However, some uploads...

Posted Jan 28, 2025 · Divya Chauhan

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Is there a way to search users by events?   I know that I can get a list of users and than filter the events but can be ...

Posted Feb 05, 2025 · Cesar Arguinzones

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I'm trying to set up trigger that'll allow our system to automatically send replies via messaging. Is this possible? I'v...

Posted Jan 29, 2025 · Yvan Lin

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HiThese are bugs I see on the ticket import api, ref:https://developer.zendesk.com/api-reference/ticketing/tickets/ticke...

Posted Apr 03, 2024 · Lars Ørnlo

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We have a piece of product infrastructure that nudges users when they have gone dark. There are some common patterns for...

Posted Feb 04, 2025 · Greg Tracy

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Hello everyone, As you read the following, I am trying to create something in gas that will create articles in the Help ...

Posted Jan 27, 2025 · KAZUYUKI NITANAI

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Hey everyone,   I followed this guide to integrate a Zendesk messaging bot with the Chat API. Here’s what I did: ✅ Set u...

Posted Jan 31, 2025 · Alexander Yurpolsky

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Problem statement: In create many api, we do not get individual tracking-id for each ticket object, Instead in response ...

Posted Jan 27, 2025 · karankuwarbidxb

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Hi,   I would like to send an answer to the requester from a Zendesk app that I am developing. My organisation is only u...

Posted Jan 27, 2025 · Mads Lang Sørensen

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I want to deactivate 200+ fields that are no longer used on any forms. I thought I may be able to do so using the ticket...

Posted Jan 23, 2025 · mfg

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