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Developer - Zendesk APIs

Engage with fellow developers and our dedicated Developer Support team, exchanging questions and insights about Zendesk APIs.

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Greetings!I have been working to understand ZIS and implement a couple of bundles and I have a few questions I can't fin...

Posted Dec 30, 2024 · raven.agape

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Hi, I am having trouble getting Authentication working for the chat widget according to these instructions: https://sup...

Posted Nov 17, 2021 · Adam Cunliffe

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I'm using Search API to fetch a list of tickets.Then I delete the first 100 tickets via the API (destroy_many).When perf...

Posted Mar 23, 2021 · Glenn

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If we have end users that can have multiple external IDs for the same email address, how do we handle that?One idea was ...

Posted Dec 26, 2024 · Billy Kaplan

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Hello!   Is it possible to use the API to search for tickets containing one term or another? For instance, I would like ...

Posted Dec 20, 2024 · Leandro Pelorosso

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I would like to create a new ticket in Zendesk with a passed time as a created_at time and I also need Total resolution ...

Posted Dec 21, 2024 · Xiangyu Meng

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Hi All, Recently there was change in error message returned by Zendesk when a profile is processed. (Error message "This...

Posted Dec 23, 2024 · Bindu Kamineni

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I created a Switchboard with a custom Switchboard integration (as the default integration) and the "zd:agentWorkspace" a...

Posted Oct 02, 2023 · Kostas Setzas

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I noticed that Zendesk allows some redirection through https://support.zendesk.com/ping/redirect_to_account?state= endpo...

Posted Dec 16, 2024 · Mgsy HackerOne

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Hello, im doing integration for fetching zendesk articles within a given category. Problem is that i cannot see a effiti...

Posted Dec 07, 2024 · Piotr Pilat

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