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Developer - Zendesk APIs

Engage with fellow developers and our dedicated Developer Support team, exchanging questions and insights about Zendesk APIs.

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I created a Switchboard with a custom Switchboard integration (as the default integration) and the "zd:agentWorkspace" a...

Posted Oct 02, 2023 · Kostas Setzas

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Hello, im doing integration for fetching zendesk articles within a given category. Problem is that i cannot see a effiti...

Posted Dec 07, 2024 · Piotr Pilat

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I'm trying to update a custom field value via the API. I'm using a PUT request to /api/v2/tickets/.json I'm getting a va...

Posted Dec 06, 2024 · Mark Ross

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HI! I’m working with Zendesk Help Center to create a custom Help Center and personalize the UI by customizing the theme ...

Posted Nov 26, 2024 · Enrico Monte

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Is there a feature or a support app I can build in Zendesk as a button or link to auto populate end-user accounts on a s...

Posted Dec 12, 2024 · Ronel Vargas

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Hi,   There is a new feature in Zendesk that allows us to customize CSAT for a scoring from 1 to 5, which is great and w...

Posted Dec 10, 2024 · Bruno Alcantara

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Hello,    Is it possible to create a query with Zendesk API to have all datas that we have with our customer suppport ? ...

Posted Dec 05, 2024 · Laura J

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We are working on integrating the Gainsight Insided platform (API endpoint: https://api2-us-west-2.insided.com/v2/topics...

Posted Dec 02, 2024 · Akash - sandboxhc

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When I try to make any simple request from my system to the Sell API I get 500 errorHere's my code on python: import htt...

Posted Jun 04, 2024 · Marcel Isaac

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Hi!We are building integration for Zendesk and we face an error trying to collect audit logs. we use GET request to this...

Posted Jun 24, 2024 · Chen Gabbay

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