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Developer - Zendesk APIs

Engage with fellow developers and our dedicated Developer Support team, exchanging questions and insights about Zendesk APIs.

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      Why does Requests API require an email address for authentication?
      We are using the “Create Request” method of the Requests API to create a new ticket from a custom form on our website. W...

      Posted Nov 19, 2024 · Jonathan Elkin

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      Lists Requests API with Cursor Paginatoin not sorting
      Hi,    I'm using the List Requests API as documented here: https://developer.zendesk.com/api-reference/ticketing/tickets...

      Posted Nov 20, 2024 · Terry Sue

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      Ticket Creation Issue via Zendesk API
      I've been encountering a challenge with my website's integration with the Zendesk API, specifically related to ticket cr...

      Posted Jan 29, 2024 · Joe Root

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      Uploaded images by API gets corrupted
      I'm trying to upload an image from an input[type=file], but when I try to open or attach it to a ticket, the image is br...

      Posted Mar 04, 2024 · Suporte

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      No access_token received after switching to authorization code flow
      Hi everyone.   Zendesk ist depracating the implicit authorization flow, so I wanted to update our flow to PKCE auth...

      Posted Nov 22, 2024 · Marcin Stelmaszyk

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      Get Tickets by Custom Status ID
      Is there a way that I can get tickets by custom_status_id? 

      Posted Nov 18, 2024 · Jhanel Ayson

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      Zendesk Support API rate limit on the last batch of records
      I'm using a custom Airbyte connector to extract tickets from Zendesk Support. I'm using the Search Export endpoint to tr...

      Posted Nov 19, 2024 · JOAO PEDRO FERREIRA CANUTTO

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      Read customer data with REST API
      Is there a way to read the list of customers including all customer data through a REST call from an external applicatio...

      Posted Nov 13, 2024 · Martin Hillmeier

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      Best to have consistent configs for multiple instances
      Hi,Given there're multiple Zendesk instances, what's the best way to keep the configuration(admin centre settings) same ...

      Posted Oct 17, 2024 · Jim Kim

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      Applying macros in the create ticket POST request?
      It seems that with the API, macros can only be applied to existing tickets. I'm trying to set up a process where a ticke...

      Posted Mar 04, 2022 · Mohammad Aarij

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