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Developer - Zendesk APIs

Engage with fellow developers and our dedicated Developer Support team, exchanging questions and insights about Zendesk APIs.

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      CCing external emails on ticket creation (tickets API)
      So I figured a way to add an external e-mail as a requester on using https://.zendesk.com/api/v2/tickets.json by using t...

      Posted Feb 17, 2021 · Arthur Bayerlein

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      Help Center - Bulk translate categories / sections / articles
      Hi, I'm new here in the API section, so If I say stupid things, its probably related to my newbie status.  I've played...

      Posted Mar 18, 2021 · Francois Spinnael

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      Fetch users info with role_type (role_restriction) filter
      I am developing an support app through ZAT framewok. Once app is uploaded, and admin purchases that with per agent rate....

      Posted Feb 25, 2021 · System_User

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      From REST API, How can I create ticket and sent it on behalf of user
      Hello, how can I create the ticket via API but sent it on behalf of some user? is it possible to use "via" like when we ...

      Posted Mar 03, 2021 · presteniko

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      Chat OAuth After Legacy Upgrade
      Hello, My company has recently migrated from the legacy chat-only zopim accounts. Now, for an agent to access zopim, th...

      Posted Mar 08, 2021 · Ryan Conaway

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      Zendesk Developer Certification
      Anyone take the Zendesk Developer Certification and how was your experience? I've been working lightly with ZAF via hom...

      Posted Mar 02, 2021 · Matrix Men

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      Access token from Global OAuth Client got forbidden error
      We could use the "zendesk access token" for a while, but it failed suddenly in push request. It worked before. POST /ap...

      Posted Mar 17, 2021 · Megumi Nakamura

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      Zendesk Chat APIs for external chat integration
      Dear Experts, Do we have any Zendesk Chat APIs which can be used for integrating 3rd party chat application with Zendes...

      Posted Feb 24, 2021 · Deepak Agrawal

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      Chat departments: Status or Operating hours via REST API
      Hi!I am looking for a way to retrieve either Department status (Online/offline) or Department Operating hours via REST A...

      Posted Mar 17, 2021 · Liva Karlivane

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      Getting 500 error when trying to create an article
      Answered
      I'm trying to create an article. Here are the parameters I'm sending: {'article': {'title': 'MID contactor malfunction'...

      Posted Mar 25, 2021 · Alberto Fonts

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