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Hei. I want to post a comment/reply to an ongoing conversation via API. I have the following put request: url: https://...
Posted Sep 11, 2023 · Batinas Andrei
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We can see that it's possible to use custom ticket fields in triggers via {{ticket.ticket_field_replacewithcustomfieldI...
Posted Jul 01, 2022 · Tracy
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We would like to send notifications to specific Slack channels whenever we update or add new articles in Zendesk Guide. ...
Posted Feb 28, 2025 · Cansel Demirci
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Hello, I am using ticket API to create tickets in python. These are the main things needed from the sample code in zende...
Posted Feb 20, 2025 · Michael Tan
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Current Situation:Our website calls the backend, which then uses Zenpy to retrieve article content from Zendesk.The retr...
Posted Feb 18, 2025 · jasonlu
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We have a piece of product infrastructure that nudges users when they have gone dark. There are some common patterns for...
Posted Feb 04, 2025 · Greg Tracy
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The Zendesk translation update endpoint allows for updating articles and automatically publishes the changes. However,...
Posted Feb 19, 2025 · Ali Avci
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I have a published article with a more recent edited, unpublished draft. Using the Articles API, I can't seem to get the...
Posted Sep 06, 2024 · Bienvenido David
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"I am looking for a way to obtain all tickets within a date range, from [start date] to [end date], but I see that the Z...
Posted Feb 17, 2025 · Miguel Gonzalez Ubiera
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Hello, I'm trying to migrate category, section and article from live to sandbox. I moved them in the version of source o...
Posted Feb 24, 2025 · Harvey Kim
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