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Developer - Zendesk APIs

Engage with fellow developers and our dedicated Developer Support team, exchanging questions and insights about Zendesk APIs.

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Current Situation:Our website calls the backend, which then uses Zenpy to retrieve article content from Zendesk.The retr...

Posted Feb 18, 2025 · jasonlu

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We have a piece of product infrastructure that nudges users when they have gone dark. There are some common patterns for...

Posted Feb 04, 2025 · Greg Tracy

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The Zendesk translation update endpoint allows for updating articles and automatically publishes the changes.   However,...

Posted Feb 19, 2025 · Ali Avci

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I have a published article with a more recent edited, unpublished draft. Using the Articles API, I can't seem to get the...

Posted Sep 06, 2024 · Bienvenido David

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"I am looking for a way to obtain all tickets within a date range, from [start date] to [end date], but I see that the Z...

Posted Feb 17, 2025 · Miguel Gonzalez Ubiera

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Hello, I'm trying to migrate category, section and article from live to sandbox. I moved them in the version of source o...

Posted Feb 24, 2025 · Harvey Kim

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Is there a way to search users by events?   I know that I can get a list of users and than filter the events but can be ...

Posted Feb 05, 2025 · Cesar Arguinzones

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Hello, I am using ticket API to create tickets in python. These are the main things needed from the sample code in zende...

Posted Feb 20, 2025 · Michael Tan

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Hi,  I'm building a third-party integration to be listed on Marketplace and I need a way to get the unique account ID (...

Posted Nov 17, 2021 · Rodrigo Fraga

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Hi,   As we can monitor the window.resize event of the client to get the height. Is there a way to get that information ...

Posted Feb 20, 2025 · Cedrick

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