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Developer - Zendesk APIs

Engage with fellow developers and our dedicated Developer Support team, exchanging questions and insights about Zendesk APIs.

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Hi, I'm using “/api/v2/users.json” endpoint to find users; however, it seems that it works as fuzzy search. For instance...

Posted Oct 24, 2024 · Hasan Kurkcu

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It seems that with the API, macros can only be applied to existing tickets. I'm trying to set up a process where a ticke...

Posted Mar 04, 2022 · Mohammad Aarij

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I have a custom Contact Us form that was built via AJAX. The files uploaded via API call to https://narvar.zendesk.com/a...

Posted Nov 07, 2024 · Sudharsun Padma Ravi

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Hi dear   I want to register new user account by using API.   I want to set ‘agent role’ for ‘Support' and ‘viewing role...

Posted Oct 08, 2024 · 古郡 秀彦

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I send { "organization": {   "external_id": "customid" }} to the put api for update org, no errors  but it doesnt save t...

Posted Oct 21, 2024 · Nicholas DiCola

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Hi Team, I want to add a new end user via API. Can you please provide end point for that or else is there any other way ...

Posted Nov 04, 2024 · Salman Shaik

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I am retrieving user events from the Events API for the admins on my account. In the results, I see events like ticket_r...

Posted Oct 06, 2024 · Daniel Bernens

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Per documentation POST request reply with 201 Created and specifically for `POST /api/v2/tickets` it returns the newly c...

Posted Jan 25, 2022 · Tomas Martynowicz

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I have created a webhook which will call an end point URL and then retrieve a Bearer token from the end point URL. Now I...

Posted Oct 29, 2024 · govind kotecha

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Have a third-party app sending create ticket and update ticket requests to Zendesk.  I want to pass custom data with eac...

Posted Oct 21, 2024 · Feibus

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