Support Q&A
New postAsk questions about Zendesk Support or share your expertise by answering questions.
Show all
Sort by newest post
-
Our next AMA event! Support: Troubleshooting Workflows & Ticket Fields Pinned0 votes 0 comments
-
Read me before posting: how to ask a question in the Zendesk Community Pinned0 votes 0 comments
-
Community tips using triggers Pinned8 votes 6 comments
-
Automatisches Entfernen von cc0 votes 2 comments
-
How can an end-user see all the tickets assigned to an organization0 votes 1 comment
-
Mixed results from Search API0 votes 1 comment
-
How to pin internal comment? Answered2 votes 4 comments
-
Field data not detected by merge tags0 votes 1 comment
-
Increase number of CC limit over 48 Answered0 votes 2 comments
-
Copy ORGANISATION TAG to an other TAG.0 votes 1 comment
-
Auto-replies to known issues Answered0 votes 1 comment
-
Reply-to email address is not the same as sender's email id0 votes 1 comment
-
Agents Not Submitting Public Replies, Suggestions to Improve? Answered0 votes 3 comments
-
Unanswered ticket0 votes 3 comments
-
Bulk merge users0 votes 1 comment
-
Routing tickets to group per selection of a specific field0 votes 1 comment
-
Creating ticket via api and have email sent from support instead of user Answered0 votes 1 comment
-
Problema com documentos enviados via Whatsapp0 votes 0 comments
-
Total time spent (sec) - how is this calculated? Answered0 votes 6 comments
-
End User tickets aren't showing in their request history. due to brand issue. Answered0 votes 1 comment
-
How to Setting up the Zendesk for Salesforce integration0 votes 3 comments
-
Limit Access to Certain Tickets to a Specific Admin and Two Agents1 vote 2 comments
-
Login Error0 votes 1 comment
-
Solicit Permission to use requester's C-Sat comment1 vote 2 comments
-
Reporting on Ticket Creation by Unregistered User Answered0 votes 1 comment