Feedback on Support – Zendesk help

Share feedback or ideas to improve the Zendesk Support product, vote on ideas you like, and hear from other users.

Add user by default on staff - can we change by default to end user? Completed
- Frédéric
- December 09, 2020 12:07
11 votes 12 comments
Zendesk What's New webinar - August 25, 2020 Completed
- Nicole S.
- Zendesk Community Team
- August 26, 2020 23:01
- Edited
0 votes 0 comments
Agent Workspace - Integrated translator Completed
- Xander van Stenus
- August 13, 2020 15:01
4 votes 2 comments
Merge Tickets in Mobile App Completed
- Rashia Cyan
- July 28, 2020 08:15
1 vote 2 comments
Change the "Blacklist" / "Whitelist" language in the Zendesk UI to be "Allowed" / "Blocked". Completed
- Mason McCoy
- June 12, 2020 13:40
12 votes 5 comments
Feature request: log of who has changed or created a trigger Completed
- Bjørn Andersen
- May 28, 2020 07:06
2 votes 2 comments
Ask Us Anything about Support: Ticketing, Triggers & User Management - Wednesday, May 13 Completed
- Devan - Community Manager
- Zendesk Community Team
- May 06, 2020 19:05
- Edited
0 votes 0 comments
Admin Center Access for non admin Users Completed
- Christoph Kutz
- April 01, 2020 09:13
- Edited
4 votes 4 comments
Alphabetical ticket fields when creating forms Completed
- Cat B
- March 26, 2020 18:40
- Edited
2 votes 5 comments
Localization for Chinese Completed
- Cy Yeap
- March 16, 2020 00:51
1 vote 6 comments
When Creating a View, List Field Options Alphabetically and Offer Search Completed
- Heather Rommel
- Community Moderator
- March 13, 2019 14:34
4 votes 6 comments
Conditional fields in Zendesk mobile phone app Completed
- Charles Yaako
- February 07, 2019 06:01
0 votes 6 comments
Improve accessibility score Completed
- Web Support
- December 07, 2018 20:04
1 vote 6 comments
Carthage support for Zendesk iOS SDK Completed
- Np
- October 01, 2018 02:14
2 votes 4 comments
Allow Answer Bot Suppression Completed
- Thomas Verschoren
- September 17, 2018 12:22
2 votes 4 comments
Facebook Ad Comments Completed
- Charlotte Magnall
- July 04, 2018 08:00
1 vote 22 comments
FEATURE REQUEST: Configure visibility of the Zendesk Support plugin for specific JIRA projects Completed
- Steven Pask
- June 26, 2018 02:54
1 vote 8 comments
New Feature Request: conditional fields app add multi-selection Completed
- Jennifer Zou
- March 15, 2018 20:58
9 votes 6 comments
Upload File Size Limit Completed
- Bryan Kerstiens
- March 15, 2018 16:32
92 votes 72 comments
New Ticket Fields admin page: Dynamic Content Support Completed
- Zac
- March 19, 2018 21:48
- Edited
4 votes 2 comments
Community Discussion: How do you manage multiple conversations in tickets? Completed
- Toby Sterrett
- Zendesk Product Manager
- July 27, 2018 22:25
- Edited
4 votes 12 comments
Conditional fields functionality to the standard? Completed
- Alfredo Navarro
- October 19, 2017 22:44
1 vote 7 comments
[COMPLETED] Sandbox copy of Live environment Completed
- App - Zendesk
- September 05, 2017 10:01
6 votes 4 comments
[COMPLETED] Feature sync between Production and Sandbox accounts Completed
- Mark Markov
- August 30, 2017 11:15
3 votes 1 comment
Conditional Fields app improvement Completed
- Mindaugas Verkys
- March 14, 2017 16:55
13 votes 9 comments
'Follow' the ticket Completed
- Maria Misyuk
- February 22, 2017 08:13
15 votes 34 comments
[COMPLETED] Add a placeholder for formatted comment values -- maybe {{comment.value_formatted}} Completed
- Justin Graves
- October 07, 2016 23:01
- Edited
39 votes 23 comments
[COMPLETED] Sandbox Refresh Completed
- Ellen Mason
- April 07, 2015 19:40
11 votes 17 comments
Facebook Ads Comments Completed
- Salah Awad
- January 23, 2015 16:16
26 votes 67 comments
Recently Viewed tickets for agents Completed
- Julia Gilinets
- January 13, 2015 01:01
8 votes 10 comments

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