Feedback on Support
New postShare feedback or ideas to improve the Zendesk Support product, vote on ideas you like, and hear from other users.
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Add user by default on staff - can we change by default to end user? Completed11 votes 12 comments
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Zendesk What's New webinar - August 25, 2020 Completed0 votes 0 comments
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Agent Workspace - Integrated translator Completed4 votes 2 comments
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Merge Tickets in Mobile App Completed1 vote 2 comments
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Change the "Blacklist" / "Whitelist" language in the Zendesk UI to be "Allowed" / "Blocked". Completed12 votes 5 comments
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Feature request: log of who has changed or created a trigger Completed2 votes 2 comments
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Ask Us Anything about Support: Ticketing, Triggers & User Management - Wednesday, May 13 Completed0 votes 0 comments
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Admin Center Access for non admin Users Completed4 votes 4 comments
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Alphabetical ticket fields when creating forms Completed2 votes 5 comments
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Localization for Chinese Completed1 vote 6 comments
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When Creating a View, List Field Options Alphabetically and Offer Search Completed4 votes 6 comments
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Conditional fields in Zendesk mobile phone app Completed0 votes 6 comments
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Improve accessibility score Completed1 vote 6 comments
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Carthage support for Zendesk iOS SDK Completed2 votes 4 comments
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Allow Answer Bot Suppression Completed2 votes 4 comments
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Facebook Ad Comments Completed1 vote 22 comments
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FEATURE REQUEST: Configure visibility of the Zendesk Support plugin for specific JIRA projects Completed1 vote 8 comments
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New Feature Request: conditional fields app add multi-selection Completed9 votes 6 comments
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Upload File Size Limit Completed92 votes 72 comments
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New Ticket Fields admin page: Dynamic Content Support Completed4 votes 2 comments
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Community Discussion: How do you manage multiple conversations in tickets? Completed4 votes 12 comments
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Conditional fields functionality to the standard? Completed1 vote 7 comments
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[COMPLETED] Sandbox copy of Live environment Completed6 votes 4 comments
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[COMPLETED] Feature sync between Production and Sandbox accounts Completed3 votes 1 comment
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Conditional Fields app improvement Completed13 votes 9 comments
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'Follow' the ticket Completed15 votes 34 comments
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[COMPLETED] Add a placeholder for formatted comment values -- maybe {{comment.value_formatted}} Completed39 votes 23 comments
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[COMPLETED] Sandbox Refresh Completed11 votes 17 comments
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Facebook Ads Comments Completed26 votes 67 comments
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Recently Viewed tickets for agents Completed8 votes 10 comments