Feedback on Support
New postShare feedback or ideas to improve the Zendesk Support product, vote on ideas you like, and hear from other users.
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What's New in Zendesk - November 2020 product updates Pinned-1 votes 0 comments
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Product feedback guidelines & how to write a good feedback post Pinned7 votes 0 comments
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Add Shortcut for Knowledge Capture0 votes 0 comments
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Conditional Forms based on Tags / Organisations1 vote 1 comment
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Attachments from last comment to be included in Triggers0 votes 1 comment
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Ticket Whatsapp - texto não enviado: Mensagem de notificação0 votes 1 comment
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Does Zendesk Support OpenID Connect?5 votes 21 comments
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View a list of tickets and their tags0 votes 0 comments
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Allow end users to update fields after ticket is created29 votes 32 comments
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Business Hours: Quarter-Hour Steps, Half-Day Holidays & Holiday Repetition6 votes 9 comments
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Feature Request: Email reply from within a ticket initiated via SMS0 votes 0 comments
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Customer Effort Score in Zendesk36 votes 12 comments
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Read only ticket field for agents13 votes 14 comments
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Adding ability to restrict views to tickets updated by end user3 votes 18 comments
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Customise Customer Search Results Area0 votes 0 comments
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Bulk Edit Ticket Requester22 votes 30 comments
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Recognition of incoming mails in BCC's0 votes 0 comments
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Bug fix - Timezone issue0 votes 0 comments
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Feature request - undo/redo buttons0 votes 0 comments
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"Requester can see this comment" default setting43 votes 37 comments
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Community Discussion: How do you use Views?8 votes 107 comments
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[CSAT] REQ - Remove reasons from list 'Reasons not in use'0 votes 1 comment
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CC Alias Drops or Reverts to Primary Email address0 votes 1 comment
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Ignoring email signatures in triggers1 vote 0 comments
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"Unable to apply action from rule..." Search option Request0 votes 1 comment
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Spell Check and Grammar check in Zendesk2 votes 4 comments
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Quicktab Chrome extension0 votes 3 comments