Feedback on Support
New postShare feedback or ideas to improve the Zendesk Support product, vote on ideas you like, and hear from other users.
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What's New at Zendesk: May 2021 Pinned1 vote 0 comments
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Product feedback guidelines & how to write a good feedback post Pinned8 votes 0 comments
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Use Subject Text as a view condition1 vote 2 comments
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New Agent Workspace: Public reply, but no email listed0 votes 0 comments
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Welcome Emails6 votes 5 comments
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Send Email Notifications to Secondary Emails in Support13 votes 8 comments
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Automatic Refresh in Views10 votes 8 comments
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Prioritized Requester list - When creating a ticket2 votes 0 comments
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Agent Workspace - add Grammarly support2 votes 2 comments
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Custom User Fields in Agent Workspace3 votes 1 comment
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Formatting Descriptions on Ticket Forms14 votes 14 comments
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New Agent Workspace - Public / Private10 votes 2 comments
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Prioritize Bounced Email Notification76 votes 51 comments
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Feature Request: Undo Send36 votes 23 comments
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Netsuite emails always suspended0 votes 13 comments
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Side Conversations in Zendesk Explore1 vote 0 comments
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Feature request: Staging/Draft live ticket forms1 vote 1 comment
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Tag tickets with redacted content0 votes 0 comments
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Redaction and attachment deletion for side conversations2 votes 7 comments
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New Ticket Creation Layout Feedback0 votes 0 comments
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Web Widget improvement1 vote 0 comments
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User created/updated Trigger1 vote 2 comments
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Allow agent restricted to organizations to create view on organizations0 votes 2 comments
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Feedback: Zendesk & YouTube Integration Needed10 votes 10 comments
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Custom Ticket Id's0 votes 0 comments
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Does Zendesk plan to Integrate with Phone.com?1 vote 0 comments
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Attach multiple Zendesk domains, single Slack team0 votes 3 comments
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Linked Problem ticket field not usable by triggers automations macros10 votes 8 comments
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Flow builder0 votes 0 comments
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Erase tags56 votes 52 comments