Feedback on Support
New postShare feedback or ideas to improve the Zendesk Support product, vote on ideas you like, and hear from other users.
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What's New webinar - March 3, 2021 Pinned0 votes 0 comments
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Product feedback guidelines & how to write a good feedback post Pinned8 votes 0 comments
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Trigger Previews0 votes 1 comment
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レポーティング画面の「検索」で作成されたチケットIDを調べられるようにして欲しい0 votes 0 comments
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メールの返信の際のチケット割当をしたい0 votes 0 comments
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CC in Tickets0 votes 0 comments
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Opção clonar os campos dentro das condições do gatilho0 votes 0 comments
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Change title of ticket bij end user0 votes 0 comments
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API: Add helpful information to job_statuses output to improve monitoring0 votes 0 comments
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I want to change the sort order of agents for each group0 votes 0 comments
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Keep CSAT Assigned to First Solve Agent1 vote 0 comments
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Fonctionnement des marqueurs sur Zendesk Support0 votes 3 comments
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ヘルプセンターの日本語検索で「です」「ます」「なる」「する」「ない」などを検索対象から外すストップワードとしたい0 votes 0 comments
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See the last time a trigger was used2 votes 0 comments
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Macros - Edit multiple groups without Global Access1 vote 0 comments
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Feature request: Standard private comment OR public comment0 votes 1 comment
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Limited functionality for bulleted and number lists in Support0 votes 0 comments
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Macro dropdown -- sort by frequency even when filtering0 votes 1 comment
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Disabling out of office message filtering0 votes 0 comments
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Pop- up notifications0 votes 0 comments
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Different colored messages in ticket5 votes 0 comments
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Allow the optional ability to unclose tickets1 vote 0 comments
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Show Email Delivery Success or Not on Tickets1 vote 1 comment
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Warning on Removal of Email Notification Triggers0 votes 0 comments
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Please Move Notifications off of the Play button1 vote 0 comments
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Improve search results when changing the requester field2 votes 0 comments
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保留中チケットでのエージェント必須入力項目設定について1 vote 0 comments
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Email scanners are closing tickets from Answer Bot0 votes 0 comments
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Customer Satisfaction info now requires a service upgrade1 vote 3 comments