Feedback on Support
New postShare feedback or ideas to improve the Zendesk Support product, vote on ideas you like, and hear from other users.
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What's new in Zendesk - January 2021 product updates Pinned1 vote 0 comments
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Product feedback guidelines & how to write a good feedback post Pinned7 votes 0 comments
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Differentiate between chat vs. support ticket in Agent Workspace0 votes 0 comments
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Tracking languages that aren't supported yet1 vote 0 comments
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Accept and communicate tickets via Microsoft Teams with a bot0 votes 1 comment
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Poor "Ticket #1234 has been updated" notification location0 votes 1 comment
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Date and Times shown in tickets0 votes 0 comments
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Archive/hide but not delete suspended tickets0 votes 0 comments
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Widget issue1 vote 0 comments
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Ability to restrict/hide "share" zendesk ticket field to certain groups1 vote 0 comments
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Agent Workspace - Unsaved Error0 votes 1 comment
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Allowing admins to toggle following Organization Requests for end users0 votes 0 comments
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Right side App pane in ticket view (agent)0 votes 0 comments
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About background color and UI color settings4 votes 0 comments
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Guideのへアクセスした際に表示されるCAPTCHAの非表示選択0 votes 0 comments
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HTML template preview-1 votes 0 comments
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Create Trigger/Tag based on Explorer Query0 votes 0 comments
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Features from client0 votes 1 comment
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Email Forwarding Permissions0 votes 0 comments
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SLA by Severity please? (not Priority)0 votes 2 comments
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Split tickets2 votes 2 comments
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Ability to add columns on ticket fields in the customer view1 vote 1 comment
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outbound call to a number that is not requester1 vote 0 comments
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Trigger for @mentions - Feature request?1 vote 8 comments
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Language Tool Extension3 votes 0 comments
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Idea: Making emails collapsable in ticket1 vote 0 comments
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Issue with creating conditional ticket fields1 vote 0 comments