Feedback on Support
New postShare feedback or ideas to improve the Zendesk Support product, vote on ideas you like, and hear from other users.
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Product feedback guidelines & how to write a good feedback post Pinned1 vote 0 comments
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Product Feedback Post Template Pinned0 votes 0 comments
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Unable to reduce number of agent0 votes 1 comment
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Typing in the drop down ticket field0 votes 1 comment
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Views0 votes 1 comment
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the language preference does not affect custom fields and custom Views0 votes 1 comment
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In Ticket Public Rating3 votes 3 comments
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Make views including email addresses0 votes 0 comments
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Yellow SLA Badge3 votes 2 comments
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[FREQ] Need a view filter for tickets followed/CCed on1 vote 2 comments
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Drag and drop multiple images in Agent Workspace2 votes 0 comments
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Ability to rearrange the order of tabs / chats5 votes 0 comments
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About Role Permissions0 votes 3 comments
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Allowing Agents to Reply Anonymously to Specific Tickets1 vote 1 comment
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Scheduled Trigger Activation/Deactivation4 votes 2 comments
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Gestion du nombre de tickets affichés dans les vues0 votes 0 comments
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Destaque no retorno da pesquisa de satisfação0 votes 0 comments
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Creating, managing, and using organizations2 votes 4 comments
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Placeholder for requester secondary emails1 vote 1 comment
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Skills Based Routing not working1 vote 3 comments
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Feature Request: Disable reply from customer Answered1 vote 2 comments
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I would like a feature to block duplicate tickets from the same user2 votes 0 comments
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Jira + Zendesk integration support for attachments and text formatting3 votes 0 comments
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Update Automations Inteface to be inline with Triggers7 votes 3 comments