Feedback - Ticketing System (Support)
New postShare your feedback, ideas and experiences related to the use of our ticketing system (Support).
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Help Zendesk shape the future of our UI Customization initiative Pinned Featured7 votes 11 comments
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Product feedback guidelines & how to write a good feedback post Pinned1 vote 0 comments
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Product Feedback + Feature Request Post Template Pinned2 votes 5 comments
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Add the possibility to hide the text box when scrolling in a ticket0 votes 0 comments
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The new Agent workspace UI in tickets feels like a burden2 votes 1 comment
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Agent Workspace - Layout Not Applying0 votes 0 comments
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Two of the new changes to Zendesk is not for the better2 votes 4 comments
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Split Change Requester, Merge Different Requester Tickets, and CCs2 votes 0 comments
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Own Messaging Widget on Zendesk Support0 votes 1 comment
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Knowledge in Agent Context Panel: Auto's display of private articles0 votes 1 comment
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'Interactions' feature UX upgrades/tweaks3 votes 3 comments
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Attach Original Ticket's Comments to Follow Up Ticket1 vote 2 comments
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Comment Text String not working in Trigger when bolded0 votes 1 comment
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Ability to include a snippet in the body of an email0 votes 1 comment
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Knowledge: Support rendering Details HTML tag2 votes 1 comment
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Behavior when status becomes "resolved" on a messaging ticket0 votes 1 comment
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Programação de artigos para publicação e cancelamento0 votes 0 comments
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Automation/Trigger condition improvement for dates1 vote 2 comments
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Suspended User0 votes 1 comment
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Calendar invites from outlook in not visible in a friendly manner.0 votes 1 comment
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Table rows0 votes 2 comments
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Product Feedback: Page selector in Views3 votes 1 comment
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Using regex filter in tag field defining a View0 votes 1 comment
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Default User Role2 votes 2 comments
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Side conversations in sidebar - show number of side conversations on icon2 votes 2 comments
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Notification When a Ticket View or Trigger Reaches a Specific Threshold2 votes 6 comments
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Encriptar información sensible Answered1 vote 3 comments
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Feature Request: Reporting on Agent Status (Talk)0 votes 1 comment