Feedback on Support
New postShare feedback or ideas to improve the Zendesk Support product, vote on ideas you like, and hear from other users.
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What's New in Zendesk - November 2020 product updates Pinned0 votes 0 comments
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Product feedback guidelines & how to write a good feedback post Pinned7 votes 0 comments
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Create an admin of admins that is NOT the account owner0 votes 1 comment
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Keep all Satisfaction comment history in the upper Ticket display column0 votes 0 comments
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ヘルプセンターの記事公開・セクション非公開0 votes 0 comments
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Remove Zendesk promo from live chat transcripts0 votes 0 comments
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Zendesk login page no longer remembers my login details for each new session0 votes 0 comments
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Checking and Approving Other Agent's Email Draft0 votes 1 comment
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Setting Holidays for specific timezones / business hours.0 votes 0 comments
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Revision History on Views1 vote 2 comments
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Side Conversation reply on closed ticket doesn't create new follow-up ticket2 votes 0 comments
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Followed Tickets View on iOS0 votes 0 comments
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Signature formatting and Side Conversations0 votes 0 comments
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Side Conversations: Additional settings to disable autofill/autocomplete2 votes 0 comments
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When I do a ticket search, I need the requestor information.0 votes 0 comments
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Have tickets show what views they are in0 votes 0 comments
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Fix Markdown Formatting0 votes 0 comments
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Add user by default on staff - can we change by default to end user? Completed10 votes 12 comments
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Please allow us to use a screens full width (Support for second monitors)0 votes 0 comments
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Modificar dominio Help Center0 votes 0 comments
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Dynamic HTML Page title for agents1 vote 1 comment
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Feature request: Adding pictures to 'Description'4 votes 2 comments
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Allow internal note when starting a ticket0 votes 2 comments
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Adding Attachments from Side Conversation to Ticket1 vote 0 comments
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Visual notification on Views when Side Conversation is updated0 votes 0 comments
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Unsubscribe from 'Follower' using a Mail API0 votes 0 comments