General Product Feedback
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When the agent has conversation at chat, how we can stop incoming calls? Answered0 votes 1 comment
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cc on ticket Answered0 votes 2 comments
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Click on Feedback button vs Right-Click feedback button opens to page not found Answered1 vote 1 comment
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Mobile overlay wdget settings Answered0 votes 1 comment
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NO SUPPORT AT ALL!!! Answered0 votes 7 comments
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auto assign tickets upon read !!!! + Read receipt when customer opens email! Answered1 vote 3 comments
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Please add Online mode toggle action to Zopim Chat API Answered0 votes 1 comment
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Pre chat survey - customization Answered0 votes 1 comment
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attach a file button in chat not working Answered0 votes 2 comments
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Feature to see what is being typed before it's sent by visitors Answered0 votes 1 comment
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Downvoted articles cause a pop up asking user if they need help Answered0 votes 1 comment
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No answers from zendesk for my tickets Answered0 votes 7 comments
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The End of Trial Answered0 votes 5 comments
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The clock on the Time Tracking App restarts on its own after I refresh the window Answered0 votes 1 comment
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add lite version to support. Answered1 vote 1 comment
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Online messages from customers not being forwarded to my email Answered-1 votes 1 comment
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Zendesk Chat Picture transfter for agent Answered1 vote 1 comment
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Visibility to agents assigned chat licenses Answered1 vote 2 comments
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Automated Chat Detail Export (Daily, Weekly, Monthly) Answered0 votes 1 comment
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Missing features in IOS appliation Answered0 votes 2 comments
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Mobile APP: Notifications Answered0 votes 4 comments
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Chat in flow- reports on which pages trigger which specific contacts Answered1 vote 2 comments