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Guidelines for writing community tips Jessica Marasco 0 comments 5 votes None
Community guidelines for Zendesk Support Jennifer Rowe 0 comments 6 votes None
Community tips using triggers Jennifer Rowe 5 comments 6 votes None
Community tips for customer satisfaction Jennifer Rowe 2 comments 1 vote None
Community tips for automations Jennifer Rowe 1 comment 1 vote None
Tips for Zendesk Talk Nora Mullen 0 comments 2 votes None
Tips for Insights reporting (Professional and Enterprise) Jennifer Rowe 29 comments 4 votes None
Help Center community tips Jennifer Rowe 91 comments 26 votes None
How to put all sections and articles on home page Vladan Jovic 1 comment 0 votes None
Automatically have new users 'follow' a help desk section / page Carsten Falborg 2 comments 2 votes None
Per Ticket, User, or Organization Notification Opt Out Daniel Cooper 1 comment 1 vote None
Merging Users using the Zendesk API with Workflow for iOS Daniel Cooper 1 comment 1 vote None
Setting up a new brand for A/B testing Karen Stephen 1 comment 1 vote None
How emojis will rock your Zendesk 😎😍 Andreas Schuster 4 comments 4 votes None
How to create an auto reply for Facebook Andreas Schuster 3 comments 2 votes None
Tracking Feature Requests and Annoyances using Problem/Incident Flow Matt Flowitt 1 comment 1 vote None
Developing a Report for Agent Productivity and Interactions. David M Cardoso 1 comment 2 votes None
Send a holding message to requesters who have waited more than 8 business hours Jacob J Christensen 1 comment 0 votes None
Setting a trigger when you're closed for quarterly meetings Row M 0 comments 0 votes None
Using SLAs with different timezones, contracts and business hours Mark Powell 1 comment 1 vote None
Taking triggers to the next level Justin 0 comments 1 vote None
Automatically attach to a Problem ticket on created/updated Justin 0 comments 1 vote None
Automated tickets. Lars Ravnholdt Frederiksen 0 comments 1 vote None
Make your emails to clients something they want to read Row M 0 comments 1 vote None
Managing support tickets Bernadettefoley 0 comments 0 votes None
Adding call-back functionality Linda Larsson 3 comments 0 votes None
Holiday auto-responses made easy Liz Rosen 0 comments 0 votes None
Routing tip when groups are restricted Brian Minick 0 comments 0 votes None
Out of hours response James Watson 2 comments 0 votes None
Tips to reduce tickets Florian Vannier 0 comments 2 votes None