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Community on Zendesk Support Jennifer Rowe 0 comments 5 votes None
Tips for Insights reporting (Plus and Enterprise) Jennifer Rowe 20 comments 4 votes None
Help Center tips Jennifer Rowe 69 comments 20 votes None
Running triggers, automations, and reporting based on ticket SLA Mat Cropper 2 comments 2 votes None
How to Archive Community Topics Katherine Arthurs 1 comment 0 votes None
Using Targets to make Triggers and Automations more understandable to agents Mat Cropper 1 comment 4 votes None
Creating Customized Company Views Tyler Holliday 0 comments 1 vote None
Adding a click-to-chat link Diziana 0 comments 1 vote None
How to setup multiple SLAs with different business hours Tlo 4 comments 4 votes None
Tips for Zendesk Voice Nora Mullen 0 comments 2 votes None
Upgraded to Plus - any tips or suggestions? Erika Dingman 2 comments 0 votes None
New Zendesk Agent Scripting App by Zingtree Bill Zing 0 comments 1 vote None
Creating an SLA Breach report Adam Lang 9 comments 1 vote None
Restrict Custom block at home page based on user group Diziana 1 comment 1 vote None
Comment Personalization: Macros, Placeholders, and Ticket Fields...Oh My! Makenzie Wells 2 comments 2 votes None
How to use your Brand's logo on Mutibrand email template Suzana Bueno 2 comments 4 votes None
Tracking key communication with customers Phil Holcombe 1 comment 1 vote None
How we worked around the lack of a Data Mapper for the Zendesk -> Salesforce Integration Paul Tarling 4 comments 3 votes None
Help Center – Show Humble Squid's Category Boxes on Click of Icon Renato Lyke 2 comments 3 votes None
Round robin ticket assignment with agent queue limiting and queue prioritization Serge Mak 0 comments 1 vote None
Tip: Display Articles in Multiple Pages Diziana 5 comments 1 vote None
Notifying Segmented User groups Marc 1 comment 0 votes None
Funky up your search box! Andrea Saez 3 comments 3 votes None
font-family when editing icons Andrea Saez 1 comment 0 votes None
SLA next breach automation Tlo 4 comments 2 votes None
Using Enhanced SLAs Mat Cropper 5 comments 5 votes None
SME/Consultant/Senior engineer - How to track tickets that they help but not own ? Ravi Verma 11 comments 4 votes None
Add Pagination To Your Article List Scott Dennis 3 comments 0 votes None
Reporting on KCS Actions within Tickets Samantha Flaherty 5 comments 3 votes None
Setting the default reply email address using a trigger Colin Piper 9 comments 3 votes None