Completed Product Feedback Requests - All Products

Check out what's been built based on user feedback, and find links to feature announcements and documentation.

Sound notifications on open chats have been removed Completed
- CC Lamby
- May 01, 2019 12:58
1 vote 1 comment
Add to WebWidget API "toggle()" function Completed
- Vlad Mystetskyi
- August 22, 2018 09:44
0 votes 2 comments
Feature request: setting to disable social sharing Completed
- Jaime Slocum
- August 06, 2018 16:31
0 votes 2 comments
Whitelist vidyard videos Completed
- Evan Stewart
- July 27, 2018 12:52
0 votes 0 comments
Facebook Ad Comments Completed
- Charlotte Magnall
- July 04, 2018 08:00
1 vote 22 comments
FEATURE REQUEST: Configure visibility of the Zendesk Support plugin for specific JIRA projects Completed
- Steven Pask
- June 26, 2018 02:54
1 vote 8 comments
Automatically exclude restricted articles from Answer Bot suggestions Completed
- John Trumble
- May 23, 2018 20:27
1 vote 6 comments
Change the text for chat ratings Completed
- Justin Graves
- March 21, 2018 19:35
1 vote 3 comments
New Feature Request: conditional fields app add multi-selection Completed
- Jennifer Zou
- March 15, 2018 20:58
8 votes 6 comments
New Ticket Fields admin page: Dynamic Content Support Completed
- Zac
- March 19, 2018 21:48
- Edited
3 votes 2 comments
Community Discussion: How do you manage multiple conversations in tickets? Completed
- Toby Sterrett
- July 27, 2018 22:25
- Edited
4 votes 12 comments
Let agents view a list of drafts in Guide Completed
- Dan Bowden
- February 22, 2018 19:20
- Edited
28 votes 3 comments
[COMPLETED] Related Article link redirects should be using 301 and not 302 status code Completed
- Katie
- February 14, 2018 02:06
0 votes 2 comments
Bug in WYSIWYG editor makes it dissapear Completed
- Marko Musa
- January 23, 2018 20:41
- Edited
0 votes 1 comment
Please add support for Vidyard videos Completed
- Luise Lee
- January 15, 2018 23:35
2 votes 2 comments
Ability to restrict/segment visibility of articles by user group, not just segments Completed
- Maggie Atkinson
- January 05, 2018 19:21
2 votes 5 comments
Separate shortcuts for departments Completed
- Carlene Palm
- December 11, 2017 22:06
0 votes 2 comments
Twitter 280 character limit Completed
- Daniel González
- November 09, 2017 09:04
11 votes 10 comments
Additional Guide Manager Permissions Completed
- Mindaugas Verkys
- October 24, 2017 12:31
16 votes 9 comments
[COMPLETED] App JIRA for Zendesk - Need to set "Reporter" since last update Completed
- Jonathan Humo
- October 24, 2017 09:56
- Edited
5 votes 3 comments
Conditional fields functionality to the standard? Completed
- Alfredo Navarro
- October 19, 2017 22:44
1 vote 7 comments
Need a solution to setup Zendesk integration with only one project in Jira - v7 (out of many other Jira projects) Completed
- Yuri N
- August 30, 2017 15:30
2 votes 1 comment
"Help?" button needs to be customisable Completed
- Alvin Lee
- August 23, 2017 00:07
1 vote 2 comments
View article versions and history Completed
- Jessie Schutz
- August 18, 2017 15:22
0 votes 0 comments
Bulk Changes to Guide Sections and Articles Completed
- Zac
- August 14, 2017 18:01
8 votes 8 comments
Talk doesn't work on Ubuntu Completed
- Vinicius Araujo
- August 09, 2017 17:27
0 votes 5 comments
More permission levels for Help Center Admins in Roles Completed
- Jennifer Eolin
- July 26, 2017 20:08
6 votes 7 comments
[COMPLETED] Add the Ability to "Expire" Content on the Guide Completed
- Morgan King
- July 13, 2017 21:42
2 votes 4 comments
Callback function Zendesk Talk - support other languages than English Completed
- Majken Jouret
- July 06, 2017 11:07
- Edited
0 votes 4 comments
Jira / Zendesk integration API Completed
- Yoav Brog
- June 14, 2017 12:10
3 votes 2 comments

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