Zendesk Web Widget - Integrated Chat Experience

A place for community conversations and feedback about the Web Widget Integrated Chat experience.

Start Here: Web Widget Integrated Chat Experience - Early Access Program (EAP) Pinned
- Daniel Aron
- November 08, 2018 02:42
- Edited
4 votes 48 comments
Zendesk Chat Api, getting 'Uncaught (in promise) Error: No Zendesk ID found' Answered
- Abid Hussain
- April 20, 2019 10:14
0 votes 1 comment
Easy way to switch between Online and Invisible for Chat? Answered
- David Spector
- April 16, 2019 15:33
- Edited
0 votes 4 comments
Disable "Agent join the chat" for a more "human experience" Answered
- Gilles
- April 12, 2019 12:16
2 votes 1 comment
Dont show departments in chat widget Answered
- Casper
- April 01, 2019 10:08
0 votes 1 comment
Rotating Chat button Answered
- Patryk Szwalek
- March 22, 2019 13:43
- Edited
0 votes 1 comment
Contextual Help not working for logged-in users
- Isabela
- March 20, 2019 11:20
0 votes 3 comments
Zendesk Webwidget Javascript Embed for Canvas Answered
- Sonya Spann
- March 13, 2019 18:55
0 votes 1 comment
API to create ticket
- Vision
- January 16, 2019 15:09
0 votes 0 comments
New feature: Pop-out the widget to its own window
- Ramin Shokrizadeh
- January 09, 2019 05:13
- Edited
0 votes 0 comments
Is it possible to remove zendesk from chat widget and change it by our custom logo or company name?
- web moon
- January 02, 2019 12:41
0 votes 1 comment
Agent Experience: Re-send "Update Your Information" Prompt
- Zac
- December 18, 2018 21:02
0 votes 0 comments
Find Authenticated User' History Answered
- Cem Yilmaz
- December 18, 2018 18:19
0 votes 3 comments
How To Close/Stop Zendesk chat in IOS?
- Darshan
- December 10, 2018 13:21
1 vote 1 comment
Language Bug on Web Widget Answered
- Cem Yilmaz
- November 30, 2018 23:10
0 votes 7 comments
Select chat department Answered
- Jorge Lage Saguier
- November 29, 2018 16:43
0 votes 6 comments
Changing chat department titles Answered
- Jorge Lage Saguier
- November 28, 2018 19:58
1 vote 3 comments
Chat tags not added Answered
- Jorge Lage Saguier
- November 28, 2018 19:57
1 vote 7 comments
Problem configuring Widget in Prestashop with Sunnytoo Panda Theme Answered
- Dennis Naranjo
- November 06, 2018 20:15
0 votes 1 comment
Zopim API Answered
- Lauren Bernstein
- October 19, 2018 21:01
0 votes 3 comments
New Feature: Chat APIs
- Daniel Aron
- November 07, 2018 23:55
- Edited
0 votes 12 comments
New Feature: Automatic Translations
- Daniel Aron
- September 27, 2018 02:31
- Edited
0 votes 0 comments
Banned Countires Completed
- Graham Walsh
- September 04, 2018 08:18
0 votes 3 comments
Order of items in the widget "leave a message" / support form Answered
- Matti-Esko Seppa
- August 23, 2018 12:18
0 votes 1 comment
"Your name" field in widget changed to "Your name (optional)" Answered
- Matti-Esko Seppa
- August 23, 2018 12:12
0 votes 8 comments
"Start Chat" button not working on integrated widget. Completed
- Damien Ferris
- August 23, 2018 08:39
0 votes 0 comments
Agent avatar in new EAP widget Answered
- Matti-Esko Seppa
- July 31, 2018 10:16
0 votes 1 comment
Chat EAP - Set chat department Completed
- Russell Ransom
- July 27, 2018 17:57
- Edited
3 votes 10 comments
Can "customer support" under agent name be overwritten with something else in the chat widget? Answered
- Matti-Esko Seppa
- July 25, 2018 07:15
0 votes 2 comments
Preset name and email in Web Widget error OR Cannot read property 'setVisitorInfo' of null Completed
- Matti-Esko Seppa
- July 23, 2018 17:45
0 votes 1 comment

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