Feedback on Guide
New postShare feedback or ideas to improve the Zendesk Guide product, vote on ideas you like, and hear from other users.
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What's New webinar - March 3, 2021 Pinned0 votes 0 comments
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Product feedback guidelines & how to write a good feedback post Pinned2 votes 0 comments
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Feature request: Make custom user fields available in Guide user object2 votes 1 comment
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KCS I agents are unable to verify their own articles0 votes 0 comments
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Can an article verification email be changed to a ticket notification?0 votes 0 comments
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Please add an auto-save feature to Zendesk Guide2 votes 2 comments
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Article Verification Rules: "Publication status" filter needed0 votes 0 comments
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Feedback on "Zendesk Best Practices for KCS with Guide" Webinar1 vote 0 comments
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Feature request: Article body templates0 votes 0 comments
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Can we copy and paste an article template into an article?1 vote 0 comments
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Guide Product Feedback: Change in browser language evaluation?0 votes 0 comments
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Feature Request for hyperlinks0 votes 1 comment
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Feature Request: Order Article Attachments1 vote 0 comments
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記事のチェックアウト・チェックイン1 vote 0 comments
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Import from Intercom1 vote 0 comments
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Incorporate Unique Numbers/IDs with Articles0 votes 5 comments
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ブランド毎にヘルプセンターにIP制限を掛ける機能が欲しい0 votes 0 comments
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Knowledge Base Dashboard: add metrics to measure usefulness of the article2 votes 0 comments
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Not allowing a user to select a past date0 votes 2 comments
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Media library on Guide2 votes 6 comments
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Incorrect URL in breadcrumbs on search results page0 votes 0 comments
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Knowledge Capture: Search draft articles2 votes 2 comments
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Show suggested articles from other help centers within the company1 vote 4 comments
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Add Ticket Form to the requests object1 vote 0 comments
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Guide Team Publishing Side Conversations/Comments3 votes 2 comments
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Add ability to import & export article source code as a .xml or .txt file0 votes 0 comments
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Knowledge Center app should also search for "in progress" articles0 votes 1 comment
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Include "see more" in search preview0 votes 0 comments
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Follow button not useful when using subsections1 vote 0 comments