Feedback on Guide – Zendesk help

Share feedback or ideas to improve the Zendesk Guide product, vote on ideas you like, and hear from other users.

Global Variables or find/replace in Guide
- Tony Poetz
- July 23, 2018 13:18
11 votes 10 comments
Add a section on each article that lists the tickets articles are linked to over time
- Mary Paez
- July 03, 2018 18:17
5 votes 10 comments
Add a category filter on the Knowledge Capture app
- Mary Paez
- July 03, 2018 18:15
9 votes 14 comments
Feature request: Custom copy for buttons in answer bot emails
- Lenka Prochazkova
- June 29, 2018 11:14
2 votes 6 comments
Slack integration with Guide
- Maggie Atkinson
- June 21, 2018 12:19
20 votes 17 comments
Ability to Report on Help Center Content
- Eric Heeder
- May 21, 2018 18:19
5 votes 7 comments
Drop Down Field: Searchable
- Julian
- April 23, 2018 20:29
- Edited
45 votes 20 comments
Need rich formatting and in-line attachments for requesters in My Activities
- Candace Alexandres
- April 05, 2018 17:44
3 votes 1 comment
Making Zendesk WCAG 2.0 and Section 508 Compliant
- Kris Kammaripalle
- March 05, 2018 23:44
3 votes 11 comments
Knowledge Article Templates
- Steve Weber
- March 02, 2018 22:57
15 votes 17 comments
Reset the "Did you find this helpful?" rating for revised articles
- Meghan Doherty
- January 17, 2018 17:53
25 votes 48 comments
populate default and custom ticket fields from Requester contact data
- Dana Eckhoff
- January 11, 2018 21:22
- Edited
6 votes 9 comments
Knowledge Management: Help Center Notifications (not for article comments)
- Alexandra
- December 08, 2017 21:20
14 votes 9 comments
Filter results from KB search
- CISCO SYSTEMS INC
- July 12, 2017 20:43
7 votes 18 comments
Internal Comments on Guide Articles
- Dave Kaminsky
- June 08, 2017 23:38
34 votes 26 comments
Add article tags to Help Center Instant Search (autocomplete search) suggested articles
- Wouter van Gessel
- February 09, 2017 11:49
- Edited
7 votes 6 comments
Help Center - improve 'was this article helpful' and allow user to leave reasons
- Joel Hellman
- January 31, 2017 23:57
- Edited
68 votes 66 comments
Implementing a search results sidebar filter like Zendesk's
- Joakim Lund Andersen
- November 24, 2016 09:38
- Edited
6 votes 18 comments
Make it easier to create anchor links to sub-sections of an article
- Winston Christie-Blick
- May 19, 2016 21:38
17 votes 22 comments
Ability to export filtered list of articles from Manage articles
- Chandra M
- February 10, 2016 19:47
13 votes 21 comments
Customize Help Center "Follow section" email notification
- Joris Heuberger
- February 06, 2015 10:27
50 votes 41 comments
Manage tags/labels in Help Center articles
- Marybeth Sklar
- January 30, 2015 16:23
47 votes 36 comments
Help Center Articles containing both internal and external content
- Phil Holcombe
- January 21, 2015 12:29
14 votes 16 comments
Follow article feature to notify users of article content updates
- Anita Lee
- October 22, 2014 22:19
75 votes 90 comments
Enable custom ticket field columns to be added to the request table in Help Center my activities page
- Annastashia Cambridge
- May 31, 2014 03:26
161 votes 142 comments
Help Center Article Editor needs to support (easy) source code formatting
- Jordan Weaver
- January 20, 2014 19:36
83 votes 71 comments
How do you format tables in Help Center?
- David Hannah
- September 20, 2013 15:04
17 votes 56 comments
CSS branding not applied to sign in page (Help Center)
- Ronny
- September 12, 2013 07:15
133 votes 141 comments
Allow Redirect of Urls
- Patrick Richards
- May 22, 2013 14:48
54 votes 28 comments
Approve user sign-up to Help Center
- Jim Walker
- March 11, 2013 14:14
33 votes 31 comments

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