Feedback on Guide – Zendesk help

Share feedback or ideas to improve the Zendesk Guide product, vote on ideas you like, and hear from other users.

Anonymous Article Comments
- George Halet
- July 26, 2019 01:17
1 vote 2 comments
Feature request: see if Guide article is currently open/being edited
- Jennifer
- July 23, 2019 10:33
5 votes 0 comments
Guide- arrange content based on views or popularity
- Jennifer
- July 22, 2019 14:28
2 votes 0 comments
Data de vigência para artigos promovidos | Effective date for promoted articles
- Roberto Ueti
- July 17, 2019 11:00
2 votes 0 comments
(Team Publishing) Publishers should not have to submit as draft
- Harrison Crerar
- July 15, 2019 15:58
3 votes 3 comments
Opening a new article via the ZD Knowledge Capture Add Article button
- Mary Paez
- July 15, 2019 17:57
4 votes 1 comment
Article Feedback Pop up
- Russell Dunn
- February 08, 2019 08:43
0 votes 4 comments
Increase User Segments in Available To Drop-Down
- Matt Owens
- July 11, 2019 22:06
2 votes 1 comment
Add a body to section and category objects
- Thomas Berger
- July 11, 2019 21:04
1 vote 0 comments
I want to be notified when the article I submit for review is published
- Heather Firth
- July 09, 2019 07:33
3 votes 0 comments
Non-English help documents should redirect to English when there's no content
- David
- July 04, 2019 12:59
2 votes 0 comments
Improvement suggestion for Article Verification for Guide
- Rafael Franca Silverio
- July 01, 2019 19:02
2 votes 0 comments
[COMPLETED] Allow control of the order of comments for end users Completed
- Rich Saleh
- July 01, 2011 20:42
100 votes 134 comments
[COMPLETED] Web Widget Customization Options Completed
- APR-B
- March 26, 2015 12:13
- Edited
54 votes 105 comments
[COMPLETED] Add the Ability to "Expire" Content on the Guide Completed
- Morgan King
- July 13, 2017 21:42
2 votes 4 comments
[COMPLETED] Expiry date field on articles with auto notification to authors Completed
- Mary Paez
- March 14, 2017 14:11
3 votes 1 comment
[COMPLETED] Automatic flagging of articles due for review Completed
- Pete Holborow
- August 28, 2018 15:45
- Edited
4 votes 7 comments
Sub-section in Knowledge Base Completed
- Pedro
- October 09, 2014 15:05
101 votes 192 comments
Ability to restrict/segment visibility of articles by user group, not just segments Completed
- Maggie Atkinson
- January 05, 2018 19:21
2 votes 5 comments
More permission levels for Help Center Admins in Roles Completed
- Jennifer Eolin
- July 26, 2017 20:08
6 votes 7 comments
Extend permissions to article level Completed
- Veronica Apen
- April 01, 2014 18:15
8 votes 11 comments
Bulk Changes to Guide Sections and Articles Completed
- Zac
- August 14, 2017 18:01
8 votes 8 comments
Please add support for Vidyard videos Completed
- Luise Lee
- January 15, 2018 23:35
2 votes 2 comments
Delete multiple articles Completed
- Peter Nelson
- September 05, 2013 14:23
8 votes 33 comments
Automatically exclude restricted articles from Answer Bot suggestions Completed
- John Trumble
- May 23, 2018 20:27
1 vote 6 comments
Wish: Notification when a new cutomer signs up for our Help Center. Answered
- David Baldauf
- May 16, 2018 08:52
2 votes 1 comment
Reorder ticket form fields Completed
- Dirk Gollnow
- July 03, 2013 13:54
119 votes 102 comments
Let agents view a list of drafts in Guide Completed
- Dan Bowden
- February 22, 2018 19:20
- Edited
28 votes 3 comments
Translation on new Help Centre (Center) admin bar Completed
- OT
- March 03, 2016 08:19
0 votes 3 comments
Tickets Auto-Closing/Auto-Clicking with Answer Bot Links
- Shelby V.
- June 02, 2020 20:33
1 vote 0 comments

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